Training is very essential for any organisation which make their employees to perform their work effectively and they become more productive. Training are designed on the basis of their job or work so that they learn how to work done in the organisation and they understand culture and structure of organisation. Employees work effectively and satisfaction to the employees.
New people, new proceedings, new clients. The reasons why organizations undertake training processes are many and very diverse.
Training is an essential activity in every organization. Training helps in imparting skills to employees that help them do their work in a more effective way. Training is one of the best ways to bridge the gap between the requirements of the job and the profile of the employee. Training can enhance the competence of the employee that can positively affect work performance. Traditionally, training has been conducted through classroom sessions where employees assemble in a hall and are trained by a trainer. The problem with this model is it restricts training to a few hours and necessitates employees to be made free during this time.
Online training:
While there are various types of training, the following six types of training are most essential for employees and would be valuable for every organization.
- Orientation training:
The orientation training is the initial training conducted for all new employees. It involves inducing the new employee into the organization. Key topics covered would include:
- Organization vision, mission, and objectives
- Organization structure and history
- Organization culture
- Introduction to organization activities
- Important policies and procedures
All these topics can be effectively covered through online training modules.
2. Onboarding: Most people confuse orientation with onboarding. Orientation is a one-time activity done when the employee joins. Onboarding takes place over a longer duration. Apart from the initial introduction, it ensures the employee get adjusted into the department or function, where he/she is placed. It ensures that employees understand their job profile and fit into their work smoothly and effectively. This may require training that is conducted over multiple sessions. Online training would be suitable to ensure regular training until the onboarding is complete.
3. Product training: An organization sells its products or services to customers and every employee must be aware of this. Depending on the nature of their work, they need to know all about the products. The product type, the need for the product, its history, product features, unique proposition value the product offers are some of the things every employee should be aware of. Those who interact with customers need in-depth product knowledge so they would be able to handle any queries posed by customers.
4. Soft skills training :
Apart from the core technical skills, employees need soft skills to be able to do their job in the best possible way. Some of these skills are:
- Communication skills
- Leadership skills
- Time management
- Stress management
- Problem-solving abilities
- Decision-making skills
- Work ethics
- Conflict management
These soft skills help to build the overall personality of the employee. It gives them the confidence needed to do their job well.
5. Mandatory training: This includes training on mandatory topics that may be required by law or regulations. It can be training on prevention of sexual harassment, training on work safety basic first-aid training, fire safety training, training on office rules, etc.
6. Technical training: To do his/her work, an employee needs technical skills. These are skills in the subject area related to the employee’s jobs. These skills help the employee to do their work as per requirements. If the job is a marketing job, then the employee needs to have marketing skills and skills in handling customers. If the job is related to software development, the employee requires in-depth knowledge of the development tool. Most technical skills are gained during education. In reality, there is a large gap between what a person learns at college and what is required for a job.
Traditional approach training: Traditional approaches to training still offer a number of benefits and are commonly found in many companies today. Here is a list of training methods from the traditional category that should be considered when choosing the best training techniques for employees in your company.
Classroom-based -training programs :
Usually led by a qualified facilitator, classroom learning takes place over one or more days in a physical venue on- or off-site. Groups of employees go through a series of presentation slides and activities, like case study assessments or information on company policy issues.
The advantage of classroom-based training is that a group of employees can attain large amounts of knowledge at the same time. Unfortunately, the disadvantages are many: hired venues, travel, and catering make this training method costly. Employees also find this approach to training boring.
Interactive training:
One of the most effective training methods in the workplace, interactive training actively involves learners in their own learning experience. This training can take the form of simulations, scenarios, role plays, quizzes or games.
By practicing their new skills and applying them in realistic work scenarios, learners are not only more engaged but more likely to retain what they’ve learned, too. However, it can be time-consuming when done in person, especially when learners require regular feedback from a content expert.
why is the training important in the organisation
▪︎Employee retention and enhanced performance
▪︎Increased revenue and organisational competitiveness
why do organisation invest in training :
- Change in workplace
- improvement in quality
- Introduction of new technologies and Upgradations
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