7 C’s of Communication

As we all know communication is a process of exchanging information, ideas, suggestion between two or more people with the help of a medium. Formal or informal, there are some rules that we are supposed to obey while communicating to someone. There are 7’c of communication that explains and guides the whole process. Communication is said to be complete and effective only when these seven C’s are maintained. The seven C’s include clear, concise, correct, complete, coherent, courteous, concrete and correct.

1. CLEAR- The message in the communication has to be clear. The communication will be completed only when the listener understands the message being given by the sender. The sender has to have a clear idea about what he is going to communicate. Identify the goal of the message.
2. CONCISE- Always try to make your message crisp and short. Nobody likes to read lengthy messages that are irrelevant. Do not beat around the bush and get to the point straightly. Avoid using unnecessary phrases, words and sentences. Try to form your messages with limited use of words.
3. CORRECT- Before sending the message, make sure the content is correct and accurate. Do not communicate the message you are not sure with. It may lead to further confusion. Always double check your message before sending and, make sure whatever you have conveyed is true and accurate.
4. CONCRETE- Your message should always be specific and up to the point. There is no need of adding details which are not necessary. Keep your content only with the essential details. Add only the information which you think is needed and unavoidable.
5. COMPLETE- Make sure the message you have conveyed includes all the elements that needed. If the message is not complete, then the listener may not be able to get the clear idea about the content and can misunderstand the whole message. It is important to make the listener understand all the message that he needs to be informed.
6. CONSIDERATION- It is nothing but ‘getting into the shoes of others’. While you make a communication, consider the listeners state of mind, attitude and their view points. Make sure the listener is able to understand what you are implying and also are not hurt by your message and way of speaking.
7. COURTEOUS- It implies that the communicator has to be very polite with his message and should convey his content without hurting the listener.