AI for better Customer Service

Artificial Intelligence is becoming commonplace across major industries and retail is no exception.The retail industry is looking for ways to keep up with the times and many companies have started implementing AI technology across the entire product and service cycle – from assembly to post-sale customer service interactions.Major retailers such as Walmart, Sephora, Walgreens, North Face, Uniqlo, West Elm, and Macy’s are using AI to enhance customers’ experiences at their stores while also improving security. AI Applications in Retail While hardware giant Lowe’s uses small robots to give directions and help customers navigate a large hardware store, Walgreens is using technology to track the spread of flu, based on the locations of customers picking up prescriptions so they can alert customers to the flu activity in their area and stock more flu-related products.Another example is makeup company Sephora, which now uses AI technology in many of its stores to scan customers’ faces and help them choose the perfect shade of blush, lipstick, or eyeliner without having to test multiple products.Meanwhile, a Walmart store in New York is becoming the “store of the future” by incorporating the latest AI technology. The store’s smart cameras will have the capability to alert workers when items are out of stock and even let them know when a bunch of bananas has gone bad. Providing a Customizable Retail Experience Artificial intelligence is being used for everything from preparing packages in warehouses to enhancing security to creating a customized experience for consumers.One company that is delivering solutions to retail and security is VSBLTY Groupe Technologies Corp.(CSE:VSBY) (OTC:VSBGF). VSBLTY is at the forefront of making AI work in the retail space, developing innovative facial recognition software and interactive digital screens that will provide retailers with a multitude of AI features.VSBLTY’s VisionCaptor content management system brings interactive messages to any digital screen and provides insights on customer demographics and emotional states, allowing engagement with consumers in real time.By commanding guests’ attention with dynamic digital displays, custom content can be provided based on what the display camera “sees,” while gaining valuable insights in real time. Through engaging digital assets such as animations, photos, videos, and multimedia content, VSBLTY software creates a complete customer experience through digital displays, which can be utilized in transit hubs, entertainment and sports venues, grocery stores, drug stores and, really, any retail environments.What’s more, VSBLTY’s VisionCaptor can be integrated with other technologies, including RSS feeds, QR codes, and Bluetooth.”Using Edge- and/or Cloud-enabled digital display solutions, retailers can now enhance guest experience with proximity-aware, interactive brand messaging triggered by demographic, identity or even sentiment, while simultaneously gaining groundbreaking levels of measurement and actionable insights,” according to the company’s website. Offering Enhanced Security Features VSBLTY has also developed AI solutions that enhance security.VSBLTY Vector is focused on security solutions that combine video screens with facial recognition software and criminal databases in order to identify “persons of interest” or individuals carrying weapons. Cameras are embedded in screens and can identify individuals alone or in crowds more effectively than overhead cameras, and can allow for demographic and emotional recognition as well as facial and object recognition.By teaching computers how to skillfully interpret their surroundings, VSBLTY software can contextualize all of the information about those surroundings and deliver it to the end-user vetted and streamlined for the particular security application.

Cool down your quarantine

As the coronavirus pandemic rapidly turned the “new normal” household into hubs for all daily activities, Summer 2020 now means moving parents’ offices, kid’s camps, vacation destinations, and virtually everything under one roof.Although this dynamic could forge family bonds, it can also ignite the already heated stresses and struggles facing many Americans during this difficult time – making optimal home climate control a critical key to keeping their cool as temperatures heat up this season.Recent studies show how our increased togetherness can significantly disrupt domestic bliss. In fact, research suggests that people forced to live in quarantine conditions face a greater risk of anxiety, depression, anger, irritability, insomnia and post-traumatic stress symptoms.And, despite feeling close to their children during the pandemic, 61percent of parents say they have shouted, yelled, or screamed at them at least once over the past two weeks, according to a University of Michigan study. Further, married and engaged couples in quarantine are fighting more, with only 18 percent of surveyed couples reporting satisfaction in communication with their partner, according to a survey conducted by the publication, “The Knot and app Lasting.”When temperatures – and tempers – rise, a dreaded “Family Thermostat War” can ensue. Following are some useful tips to help you save money on utility bills and keep your family cool.With home heating and cooling accounting for nearly half of home energy use and air conditioner energy expenses costing homeowners more than $11 billion a year, small steps can go a long way.* Ease Into Electric: According to Columbia University’s Earth Institute, electric systems are a solution to decarbonize home climate control. Among the most energy-efficient heating and cooling products, electricity-powered ductless mini-split systems, offered by companies including Fujitsu General America, can save as much as 25 percent on your energy bill. Mini-splits use thin copper tubing to pump refrigerant from an outdoor compressor directly into an indoor air-handling unit, where the air is quietly distributed to the interior space.* Get “Smart” About Climate Control: When it comes to smart home temperature control, there are Smart HVAC Systems and Smart Thermostats. Smart HVAC systems have built-in Internet capability and can be controlled directly without additional equipment. Smart Home Thermostats create “smart” systems by enabling remote temperature control via a mobile or Internet-connected device or voice-operated home automation system.* Voice Your Preference: Take control of your comfort. Most HVAC manufacturers offer apps that enable systems to be controlled from anywhere using a mobile device. Voice-control capability uses digital assistants, such as Amazon Alexa or Google Home, to verbally dictate home temperatures. Easily controlling the temperature more closely allows homeowners to be more comfortable and improve energy savings.* Find Your Efficient Comfort Zone: Many of us live in homes designed for bigger families, but have yet to downsize. If you find yourself using a fraction of your home on a regular basis, consider upgrading to a zoned, ducted, or ductless system. That will allow you to save energy heating and cooling spaces where you and your family don’t spend a lot of time. This will multiply savings as you’re not only needing less cooling, but you also gain from a more efficient system in the spaces you do still use.* Try Low-tech Fixes: Simple changes can have a big impact. Try to use heat-producing appliances – stoves, irons and dryers at night or early morning. Switch to LED light bulbs instead of incandescent bulbs – which consume 90 percent more power. Seal air leaks around windows, doors, and places where pipes and wires come through walls. And check existing caulking and weather-stripping for gaps or cracks.Achieving a sense of peaceful co-existence in your increasingly crowded, multi-functional home does not need to make your family members hot under the collar. If a new system is right for you, many Fujitsu systems with the Energy Star rating are more than twice as efficient as the minimum standard set by the government.

Transportation tech post COVID-19

The Covid-19 pandemic has driven education for children of all ages from school to home, and often a hybrid of both. As remote learning stretches into the new school year in many areas, parents are worried, with parents of young children especially concerned about writing.More than half of parents of young children (54 percent) say that “writing is the area of greatest concern,” in terms of remote learning, according to a survey conducted by Learning Without Tears (LWT), a company that has been providing writing and other educational materials to parents and teachers for more than 40 years.Parents faced with remote learning want to know how to develop and improve their children’s handwriting without the guidance of a teacher in a classroom setting.”Whether you are employed outside the home, or a stay-at-home parent, remote learning is challenging. Some subjects, like handwriting, are particularly difficult without a teacher’s direct instruction, which creates a lot of angst at home,” says Lana Dugdale, from Southborough, MA, mother of three young kids, including a rising first-grader.LWT is meeting the home-based learning challenges with improved and innovative updates to its classic and proven products.”It’s clear now that too many students were left behind as the country moved to distance learning,” says Terry Nealon, CEO of Learning Without Tears.”During a child’s elementary years, any gap in learning can result in setbacks that impact that student for the rest of his/her life. Learning Without Tears has always focused on improving learning outcomes; we don’t have to accept those gaps.”To enhance remote learning, families can choose from a range both digital and print resources: activity books geared towards various elementary school grades, including books on letters and numbers, printing, and cursive, as well as keyboarding programs. In addition, with sharing materials out and hand sanitizer in, individual manipulative packs for hands-on learning are the ideal solution for single student use in the classroom, or for parents opting for homeschooling in small groups or pods.Need more handwriting resources? There’s an app for that. Designed to help young children learn the correct way to form letters and numbers and to show parents how to support that learning, LWT has launched “Wet, Dry, Try,” for use on an iPad. With over four hours of instruction and technology that identifies individual student needs, the app provides a multisensory approach, with customized audio instructions that give teachers a way to monitor student progress remotely, when they can’t be in school.Learning loss during school shutdown has parents, teachers, and kids worried, stressed, and looking for solutions, and LWT resources are improving this unsettled situation. So teachers can be as effective remotely as they are in the classroom, LWT’s +Live Insights – its platform that brings all of its solutions together for in-school, at-home, and hybrid teaching – facilitates crucial data-driven individualized student instruction, as well as “whole class” gallery approach that was typical of remote teaching in the spring.The only thing certain about back-to-school this year, is its uncertainty. Visit LWTears.com for more information about early education products and resources for families and teachers to weather the new world of remote learning and beyond.

Choosing the Best School for your Child

Well, actually, it’s both … the charm of hummingbirds is most certainly apropos and “a charm” of hummingbirds is actually factual! Yep, that’s right, the collective noun for these unique creatures – just like a gaggle of geese or a flock of birds, is a charm of hummingbirds. Since the definition of the noun ‘charm’ is “the power of giving delight or arousing admiration,” one doesn’t need to be a wordsmith to see how right that is. Hummingbirds are charming. And there are over 330 varieties of the species, Trochilidae, which is their biological family name and they’re found in the Western Hemisphere. When one sees a hummingbird, it’s a stunning, stop-in-your-tracks sight. Their brilliant throat color is actually a result of the iridescence in the arrangement of their feathers, not color pigment. Light level, moisture, angle of viewing and other factors all influence just how bright and colorful their throats may appear. Perhaps you’ve heard them, too – the name hummingbird comes from the buzzing sound of their fast-flapping wings.Hummers are migrant birds, so although many stay close to the Equator, lots of varieties travel this time of year, so there may be a ‘charm’ coming to your backyard soon. If you have the desire to see one up close or are curious about how to attract them to your yard, the folks at Cole’s Wild Bird Feed Co have got you covered. First, they figured out the engineering of an elegant, deceptively simple, easy-to-use (and easy-to-clean!) feeder. The patented Hummer High Rise has a clever design that offers a stress-free position for your charming guests to get their fill, a fantastic 360-degree vista, all the while keeping other unwanted creatures at bay.For example there’s an ant moat that stops the armies of industrious workers who’d love to get some sweet nectar, from beating a path to the liquid food. The genius is, it’s an actual moat, with nothing but H2O keeping the ants at bay, so while it does its job, it doesn’t do harm. Nice! A charm magnet. The second definition for the noun ‘charm’ is a small ornament worn on a necklace or bracelet. Hummingbirds weigh on average the same as a nickel, so while you’ll want to wear a replica from the jewelers, Hummers can be your own garden’s jewelry all season long.And in return for their arousing your admiration, they’ll feed on those annoying garden insects and pests. For their small size, hummers eat a lot. They are voracious eaters, feeding on mosquitos, gnats, spiders, aphids and other six-legged creepy crawlers. But, besides pests for protein, their primary ‘food group’ is nectar, which they get in by flitting from flower to flower and using their long beaks and equally long tongues to get their fill. All that flitting is exhausting!Since hummingbirds drink up to half their body weight a day of nectar you can help them out by keeping your High Rise fully stocked, for a one-stop fill of their favorite nectar treat.Let’s not leave out the definition of the verb, “charm,” which is to “delight greatly.” If you want these Disney-esque caricatures to delight you on a regular basis with their wonder – and bring their distinctive song to your yard – there is something you can buy: the creme-de la creme of what these charmers crave: Nature’s Garden from Cole’s.By identifying and harnessing the nutrients of the hummer’s favorite wildflowers, and tapping their vast store of wild bird knowhow, Cole’s has created the next-best-thing to actual flower nectar – a proprietary formula that’s far and away a cut above your ‘garden-variety’ sugar water. Nature’s Garden is a healthy, all-natural alternative to homemade syrup, no mixing and no boiling required. It comes in an eco-friendly soft pouch; just shake and pour. You’ll be delighted with how easy it is to keep your hummer feeder filled and overjoyed at seeing hummers frequent your yard. Your neighborhood hummingbirds will love it, so they’ll keep coming back.A brief postscript: a natural predator to the hummingbird is the praying mantis. Despite their equally small size and saintly appearance, they feed on our fascinating feathered friends and are a real threat (and a protected species), so if you find a mantis hanging around your High Rise, take care to evict it gently, to a lower piece of real estate and keep hummers safe.

Women’s Financial Security Post COVID-19

The daunting number of jobs lost by women during the coronavirus pandemic is only the beginning of the story.Yes, it’s widely recognized that women have taken the brunt of the nation’s total job losses — they’re still down 5.3 million vs. 4.6 million for men even with the economy having rebounded somewhat off its COVID-19 lows — largely because working remotely isn’t possible in the hard-hit businesses like restaurants, hotels and retail stores where females dominate. And, yes, it’s also recognized that many moms were forced to drop out to look after their kids after schools went remote — with nearly four out of 10 currently working women still actively considering doing likewise, according to a recent survey by Fidelity Investments.But what’s not talked about as much is this: the potential long-term consequences of having had their financial security and career prospects upended by the pandemic.”Being in a position to take a career break by choice can be considered a privilege,” said Lorna Kapusta, head of women investors at Fidelity. “But we know for many in times of crisis like this one that stepping back from work is more like a necessity. Either way, it’s critically important to understand the decision’s impact on your savings today and into the future, so you can take steps to address it.”Fidelity conducted an analysis of the estimated effect even a one-year career break could have on retirement savings, and the results are staggering.Exhibit No. 1: Say you took your “break” at age 35 when you’d been earning $50,000 a year and had to subsequently accept a slightly lower salary just to get back into the workforce. Assuming a conservative 4.5 percent annual growth rate and factoring in lost retirement contributions — including a 3 percent match from your ex-employer on top of what would have been your own 9 percent contribution — your 401(k) would be $106,469 lighter ($733,325 vs. $839,594) by the time you turned 67.Exhibit No. 2: Substitute a $75,000 salary and the difference is even bigger ($159,702, or $1,099,679 vs. $1,259,381).Exhibit No. 3: And bigger still at $100,000 ($212,936, or $1,466,233 vs. $1,679,169).Plus, don’t forget there’s also the matter of lost Social Security contributions. “Your benefit is calculated based on your top 35 years of earnings,” said Kapusta. “So if you work fewer years, have a lower salary, or don’t reach the minimum eligibility, you may have a smaller check when it comes time to collect in retirement.” All of which helps explain the impetus for launching Fidelity’s weekly Q&A discussion series called “Women Talk Money.” Airing live on Zoom every Wednesday at noon ET and available later on demand, each 30-minute interactive episode uses viewer-submitted questions to address a different topic each week, ranging from job loss to health care to the hidden costs of caregiving.”It’s real talk to help answer women’s most pressing money questions right now — no jargon or judgment,” said Kapusta, noting that the program’s six-part, archived video series is also must-see viewing for those who want to learn the key factors that can significantly impact women’s financial futures.Finally, some historical perspective. When the Labor Department first started tracking such data back in 1948, only one third of women held jobs. That number had nearly doubled by the late 1990s.And today? The ratio of women working has fallen below 57 percent for the first time since 1988.

Tips on Buying or Selling houses

 How many houses have you been outbid on? And if you’re an owner who can’t even get a nibble out of buyers – if some barely even bother stepping inside – are you starting to feel like screaming?Yes, times are tricky for both buyers and sellers.”Rising demand among millennials, full employment, and the strong economy have bumped against limited inventory,” the Washington Post reported, “which fuels price increases.”What to do? Read on for some of the best insider tips.* January and February are the best months to buy. Forget the “experts” who warn you shouldn’t try to time the market. A recent study from NerdWallet shows houses typically cost 8.45 percent less during those two months than in June and August.True, the pickings might be slimmer, given that most sellers list a house in the peak spring or summer seasons. However, not only are you less likely to be up against buyers with wads of cash – they’re probably wintering in the likes of St. Barts – but you’ll also stand to profit from a time-tested truth. “If their home is (still) on the market in fall or winter,” notes the home improvement website BobVila.com, “chances are they’ll be eager to close.”With the median price of homes currently listed in the U.S. at $275,000, that 8.45 percent “discount” translates into a very un-chump change savings of more than $23,000 – and a lot more in pricier cities like San Francisco.Sellers, on the other hand, do best in the first half of May, according to Zillow.com.* Generation Z is quick to buy. We hear so much about Millennials these days, but those born after 1995 caught Zillow’s attention for a very good reason: When they buy, they buy “quickly.”More than two-thirds of those Gen Z buyers spent less than three months on their search, compared to 54 percent of Millennials and less than half of both Gen Xers (born between 1965 and 1976) and Baby Boomers.One of the best ways to pique their interest? Smart home features that allow just about anything to be remotely controlled on their phones.* A new roof is a sure-fire way to boost a home’s resale value. A perennial fixture on Remodeling magazine’s annual Cost vs. Value Report, roofs are often the first thing prospective buyers notice even before exiting their cars. And if yours pales in comparison to others up for sale in the area – or worse, looks like something out of “Twister” – that could explain the lack of nibbles.Patsy O’Neill, a sales associate with Sotheby’s in Montclair, New Jersey, has witnessed this effect first-hand.”If your current roof is an eyesore,” she says emphatically, “buyers will be predisposed to find other things they hate about your place. It’s just the way people’s minds work.”Your roof no longer cutting it? You might want to check out the popular Timberline roofing shingle line from GAF (gaf.com), North America’s largest roofing manufacturer, given their look of luxury at affordable prices. An even more upscale choice: the Designer Shingle line from the same company.* Play the online odds. “Studies show that homes with more than six listing photos online are twice as likely to be viewed by buyers,” Trulia.com reports.Of course, that only applies if the house you’re trying to sell is photo-worthy. (See “New Roof” above.) And if it isn’t … well, let’s just say you might want to skip this tip.

Indy for Independent Workers

Even before the COVID-19 pandemic swelled, the ranks of work-from-home employees, freelancing was on the rise as workers across a range of fields sought more flexibility and control over their work lives, enabled by the latest advances in technology. In 2020, there were 59 million people doing freelance work in the United States. This is an increase from 2014, when there were about 53 million people freelancing according to Statista, a leading provider of market and consumer data.
The demonstrated success of working remotely means that independent workers will be key to the future of work, even as many people return to in-person office settings.
To thrive both professionally and personally, independent workers need support and tools to promote their skills and manage their business.
An online platform known as Indy provides these features and more. Indy offers a complete productivity suite that helps independent workers take the management of their businesses to the next level, with tools and guidance for creating contracts, generating invoices, and everything in between. Additionally, their blog, The Independent Worker, is focused on addressing topics of interest to freelancers, ranging from business development to managing burnout.
“We proudly empower today’s ‘Indies’ – including solopreneurs, freelancers, consultants, contractors, microbusinesses and side hustlers – to streamline the most time-consuming parts of operating their businesses. We help them work smarter, get paid faster, and thrive,” says Sebastian Gyr, CEO and co-founder of Indy.
The Indy app offers freelancers a suite of tools designed to help them own three key aspects of their business: :
– Marketing. Indy provides templates for proposals, project briefs, and profiles to help you organize your pitches, and showcase your unique skills.
– Organization. Time tracker and task management tools help you keep everything organized, and Indy also offers a chat feature that freelancers can use for quick communication with clients.
– Business management. Templates for legally-binding contracts and non-disclosure agreements take a lot of the effort and stress out of contract creation, so you can get right to work and invoicing tools will let you quickly and easily send highly professional invoices to the client directly to be paid either electronically or the old-fashioned way – via a check in the mail.
Indy takes pride in empowering an inclusive and diverse community of freelancers, including the LGBTQ community, Black Americans, BIPOC, and workers with disabilities, who are often underserved in the workplace despite the recent rise in equity initiatives. Leaning into these tenets, Indy recently launched a new, digital series called ‘Miss Independent’ featuring a Black drag queen who offers short videos commenting on freelancing and the freelancing life.
“We’re spotlighting what’s currently missing for today’s virtual workforce and are boldly embracing the opportunity to drive conversations and narratives around equitable pay, diversity, and inclusion, by enabling the success of all workers, especially those from underserved communities,” according to the company.
“We celebrate the uniqueness of those human beings that we serve by providing the products, services, space, and the megaphone for them to be their authentic selves, shine, and thrive.”
Visit weareindy.com for more information and to create an account for free.

Plant based proteins

During times of change, many of us find comfort in simple pleasures. Like a great burger.
Yet, some of those simple pleasures have been compromised by the dramatic changes caused by COVID-19, including the disruption of the animal meat industry. Meat plants are closing, causing meat to be harder to find and its prices to rise. Some grocers are limiting the amount of meat shoppers can buy to curb pantry loading.
I know these issues will be resolved as the pandemic subsides. The animal meat industry will recover, and supply chains will be restored. But right now, you may be asking: What do I do without meat?
Now is the time to try plant-based protein. Made from simple ingredients you know, Lightlife
plant-based meat is as nutritious as it is delicious. And you can find the products in your grocer’s meat case.
To be clear, I’m not against the animal meat industry. I believe we’re all trying to solve the same complex challenge: how to feed everyone during this pandemic. But I do believe no diet should be entirely dependent on animal meat. That’s why Lightlife is committed to delivering plant-based protein throughout the country to ensure as many people as possible have access to the food they need.
At Lightlife, they are not asking you to give up animal meat. If you want to eat meat, eat meat. But they believe you should also eat plants: whole plants and plant-based protein. That’s why they strive to bring more high-protein options to your table. Fortunately, the trend toward eating more plant-based protein began well before COVID-19, driven by a desire for more balance and variety in our diets, as evidenced by the fact that 44 percent?of Americans now describe themselves as flexitarian.
In fact, Lightlife sales were up significantly in the first quarter of 2020. And longer term, the plant-based meat category is expected to grow exponentially, with the Good Food Institute predicting a threefold increase in the number of American households regularly purchasing plant-based protein1.
The reality is it takes a little more work these days to make a good burger, even the ones we make with simple ingredients. I want you to know that we’re committed to your dinner table. And your lunch table. And if you want a burger for breakfast, your breakfast table, too.
I am so happy for their production teams working around the clock to ensure our products are available at your local grocer. To ensure their health and safety, we have taken additional steps including social distancing wherever possible, daily temperature checks and health screenings, face coverings, increased sanitation efforts, and staggered breaks and start times to reduce the potential for congestion. This is in addition to the sanitation procedures our team is already accustomed to, and the variety of Personal Protective Equipment (PPE) we routinely wear.
This is all part of our dedication to getting high-quality, plant-based protein to your tables. Because whether your burger is made from ground beef or plant-based ingredients, a good burger is something we can all agree on. And I believe that together, we will celebrate that simple pleasure once again.

Financial planning

Creating a financial planner workforce that reflects the changing demographics of wealth in the United States is important for ensuring the long-term success of the profession and the ability of Americans to access the advice they need.In recent years, significant progress has been made in attracting more women, people of color, and young individuals into the field. The number of CFP® professionals under age 30 has increased by 83% since 2016; 6,032 new women have joined the ranks of CFP® professionals, bringing the total to 20,632; and the number of Black and Latino CFP® professionals , including those who self-identified as biracial Black and Latino, grew to 3,688 in 2020.Recruiting, however, is just one piece of the puzzle.Creating a more diverse and sustainable workforce also requires cultivating an environment in which financial planners want to build a career.”As awareness of the financial planning profession continues to spread and we attract more ethically and racially diverse talent, the challenge continues to be retaining and supporting these thriving professionals,” explains Rianka Dorsainvil, CFP®, Co-CEO of 2050 Wealth Partners.In part, such support means helping financial planners feel comfortable in the field and recognize the unique skills and perspectives they bring.”Even though I didn’t necessarily look like most everyone else in the profession, I wish I realized then the power of being able to connect with someone who shares my background,” says Marguerita Cheng, CFP®, CEO of Blue Ocean Global Wealth.”There are many people from different walks of life who could benefit from the services provided by a financial planner. And the personality traits that might appeal to one person or demographic, may not resonate quite as well with women or people of color,” Cheng says.Jeanne Fisher, CFP®, CPFA, with Strategic Retirement Partners, notes that this is why financial planners need to harness their differences.”Being a woman can be an advantage — not a disadvantage. Embrace it. Don’t try to ‘fit in with the guys.’ Our different approach, and the fact that we are naturally more empathetic, works in our favor,” she says.Early in her career, Dorsainvil says she felt that “in order to fit in I needed to code-switch. I could not be my authentic self.” Not only was it exhausting to constantly change mannerisms or appearance to feel like she belonged with a specific audience, Dorsainvil says doing so also ignored the fact that no matter where you come from, what you look like, how you grew up or your circumstances, you can be successful in this profession for who you are and what you bring to the table.Dorsainvil adds that overcoming that mindset and the barriers that keep women and people of color from entering or staying in the profession requires allies in the financial advisory space to act in solidarity with marginalized groups and unlearn what they think they know about race and ethnicity.Phuong Luong, CFP®, a financial planner with Just Wealth, LLC, explains that this means having difficult conversations.The profession “cannot truly be inclusive until we see why we’ve been exclusive for so long,” she says, adding that financial planning as a whole is in a unique and privileged position to facilitate the reckoning that will ultimately help people become the most honest and realized versions of themselves”If we get comfortable talking about race, imagine what we could do.”To learn more from diversity, equity and inclusion thought leaders and best practices visit www.CFP.net and plan to attend the 4th Annual Diversity Summit, taking place virtually November 17-18.