Tag: #employee

What the employees around globe, thinks of recommending their profession to the next generation? Look at the report.

India ranked the highest with 66 percent of employees stating that they wouldn’t recommend their profession to their children or any young person that they care about, while 67 percent wouldn’t recommend their employers, according to The Workforce Institute at UKG.

The report, ‘We Can Fix Work’, provides insights into what parents, family members and mentors are telling children about what they should value in their jobs and employers — urging future generations to let purpose, not money, guide career choices.

It found that on a global scale, nearly half (46%) of employees would neither recommend their company nor their profession to their children or a young person they care about, and a startling 38 percent “wouldn’t wish my job on my worst enemy.”

The report also stated that 45 percent of employees worldwide don’t want to work anymore. There has been a recent rise in the anti-work mindset, globally, owing to the pandemic as 77 percent of employees around the world want to spend less time working and more time doing things that matter to them.

It further showed that too much overtime affects the employee-employer relationship. If employees tend to work overtime more than twice per week, it strains their relationship with the employer and they’re even less likely to recommend their jobs or their companies to the next generation.

Interpersonal Skills

Interpersonal skills basically refer to the communication skills. How we deal with others and the mode of our communication. But unlike other skills which can be acquired by the medium of training and experience, interpersonal skills are natural and inherent in a person. The moment we are born, we all start interacting accordingly, and with the growing year if we gain more experience, our interpersonal skill tends to be refined. People with good interaction skills connect with others easily, because they know when to say what, and this makes the communication pleasing and interesting. Interpersonal skills are natural talent possessed by an individual, not something that can be taught in a school.  

When we consider an organization, recruiters will select a person who is blessed with excellent interpersonal skills because of his/her ability to project a positive attitude and seek a smart solution to the problems. But those with poor interpersonal skills will not be considered for the job openings. Management students need to have an excellent command with the interpersonal skills, right from the time when they crack the CAT and other such competitive exams till the interview, management course and finally the campus placements, they should be proper in such skills. This will provide a stepping stone to their career and interpersonal skills of course acts as a confidence booster, which will be really fruitful for them in the job sector.   

What Are Interpersonal Skills ?

Interpersonal skills are the behaviors and tactics a person uses to interact with others effectively. In the business world, the term refers to an employee’s ability to work well with others. Interpersonal skills range from communication and listening to attitude and deportment. Interpersonal skills are often referred to as social intelligence. They depend on reading the signals others send and interpreting them accurately in order to form a response.

Everyone has a personal style and an interpersonal style, but some are more successful than others. While interpersonal skills may be based in part on personality and instinct, they also can be developed.

Understanding Interpersonal Skills

Interpersonal skills can be developed but they cannot be learned solely from a textbook. They come naturally to some people, while others have to work at cultivating them.

In many organizations, employees with strong interpersonal skills are valued for their pleasant demeanor and positive, solution-oriented attitude. These employees are seen as team players, who work well with others to achieve a goal. In more human terms, everyone likes being around them, and that never hurts.

Interpersonal skills are strongly linked to a knowledge of social expectations and customs, whether learned or acquired. People with the strongest interpersonal skills adjust their tactics and communications on the fly depending on the reactions of others.

Interpersonal Skills in the Job Search

Interpersonal skills are highly valued in the business world. Job seekers should use every opportunity to show their interpersonal skills at interviews and on resumes.

Among the interpersonal skills often required in business are active listening—the ability to elicit and fully process information from a speaker. Negotiation is a skill that is prized in sales, marketing, law, and customer service. Other desirable interpersonal skills include public speaking, conflict management, team building, and collaboration.

Improving Interpersonal Skills

Interpersonal skills are best honed by practice. Expressing appreciation for team members and support staff, displaying empathy, moderating disputes quickly, and controlling displays of temper are all good exercises. Active listening can be practiced by repeating back a speaker’s comment to make sure true communication is taking place. If all that isn’t enough, there are courses that teach these skills.

Interpersonal Skills in the Workplace

Strong interpersonal skills such as negotiating, problem-solving, and knowledge-sharing are the main requirements for many jobs. Other skills are seen as essential qualifications for all employees, including :

  • Teamwork
  • Verbal and written communication
  • Dependability
  • Responsibility
  • Empathy

It’s difficult to imagine a company thriving if its employees do not have these interpersonal skills.

This is all based on human psychology and understanding of human behavior. A positive interpersonal skill makes an individual different from the crowd and the organization in which he/she works for, will have more credibility and productivity. Even during adverse situations, those with good interpersonal skills will react appropriately and control their feelings rather than getting overwhelmed by emotional outburst. It is all about the way we behave with people and how well we carry ourselves.  

Interpersonal skills not only mean proper communication but one should also possess good listening ability, balanced attitude and demeanor. Yet there are several programmes and seminars organized on interpersonal skills training and development. In the business domain, interpersonal skills include leadership, strong reliable networking and team work. The other three skills can be only possible if one succeeds in the interpersonal skills. This goes without saying that, interpersonal skills are a prerequisite not only in professional front but in also in the personal. Effective skills will help the employees to overcome challenges in workplace.    

Yet technical ability and intelligence is not all that one requires, interpersonal skills should not be taken for granted. It is required to communicate, counsel, motivate, negotiate and also to deal amicably with senior employees, subordinates and business delegates. Seeing the globalization and cut throat competition in the corporate sector, where things are uncertain, interpersonal skills is the need of the hour. Effective communication and emotional intelligence is an inborn talent and cannot be taught.   

Empathy, good conduct, analytical skills, logic, good presentation skills, finding immediate solution to the problems are the excellent intra personal qualities. It becomes easy to infuse more talent and training to a sharp employee, but it becomes all the more difficult rather impossible to train a dull person who have poor interpersonal skills. If communication is required for an individual to be called a human being, good interpersonal skills is the lifeblood for any given company or organization.   

In most of the cases it has been observed that a hard working employee gets less payment while the other employee in the same post gets more than him, even when the latter is not that technically advanced and skilled in his profession. Now this happens because the latter has good interpersonal and communicative skills and hence he steals the show. Technical expertise is requires but it should be inclusive of good interpersonal skills for a person and organization to be successful and thriving. 

Employees expectations from employer

If you want to attract and retain great employees, it pays to be a great boss. Here are some simple expectations that the best employees have of their bosses:

1. Be consistent with meaningful communication.

Smart employees want clear expectations and communication when it comes to what’s expected of them. The No. 1 problem people cite with their bosses and managers is a lack of communication. If you can improve your communication skills and create a culture of open communication with your team, you will go a long way to creating an environment where the best employees will be happy.

2. Give recognition and praise.

Across the board, most people like to feel appreciated in their job. According to Entrepreneur, 65 percent of employees would be happier if they got more recognition at work, whereas only 35 percent say they would be happier if they got a raise. If you can build a routine of recognition and praise, you will encourage your best employees to be happy at work — and therefore stay. Don’t worry too much about awards or rewards; words go a long way.

3. Provide feedback, mentorship, and training.

The best employees want to improve and grow, and crave a development and mentorship role from their managers. Watch for opportunities to teach, to provide additional support, or to invite the right training for your employees. Making individual development a part of every job description is an excellent way to encourage and retain strong employees (and help them get even stronger).

4. Create a work culture by design.

Good bosses find ways to foster a sense of community at work. Great bosses build that culture intentionally. A big part of that is finding and attracting the right team members — and making sure that the wrong ones move on quickly. Nothing can hurt morale of your best employees more than feeling like they’re supporting a poor team member. Culture design is also about making sure those team members are in the right roles, the ones that make the best use of their particular talents and skills.

5. Create a safe space for failure.

Employees who trust that their failures will be met with constructive feedback and support are more likely to think creatively, work outside the box, and come up with innovative solutions to problems. It’s important to foster a sense that you succeed and fail together as a team, so that no one is thrown under the bus. If people are too busy worrying about losing their job to take chances, you’ll never get their best work out of them.

6. Provide strong leadership and a clear vision

The captain must steer the ship. If leadership doesn’t know where a project or company is headed, how can the employee know? This isn’t just about action steps or deliverables, either, but a clear vision of the department or company’s future that you can communicate to your employees. The best employees feel more confident when they feel that someone is steering the ship competently.

7. Hold yourself and others accountable

Many bosses hold their staff accountable, but the best hold themselves accountable as well. This means adhering to the same guidelines you set for your employees and taking responsibility for both team successes and failures. If your employees feel like you have their back, no matter what, they are much more comfortable and confident in their jobs, and will produce better work and stay longer.

8. Demonstrate good problem solving

Employees need their boss to be consummate problem solvers. You need to be able to not only spot a problem before it becomes a catastrophe, but brainstorm successful and innovative ways to fix it. When an employee comes to a manager with a problem, he or she needs to have confidence that they will get the help they need to fix it.

9. Avoid micromanaging

Learn to understand the art of delegation. One employee once told me that the best bosses have “fired themselves from their previous job” — meaning that they don’t interfere in the day-to-day and minute-to-minute workflow or processes. In essence, learning to delegate instead of micromanage is about trust, and the best employees want to feel trusted, and thrive in that environment.

10. Be an effective decision maker

Sometimes the worst position an employee can be in is when they are waiting for a decision from above. Effective bosses must be effective decision makers. You cannot vacillate over every tiny decision. Being able to make decisions quickly and decisively — and then take responsibility for the outcome (see number 7) — is an important business skill, especially when managing others. The more quickly and effectively you can make decisions, the better your employees can implement them, and that makes employees feel more efficient and effective.

11. Put people first

A great employee is going to want to find a job that fits his or her lifestyle and work/life balance needs. The best bosses understand that there must be a balance between the company or client’s needs and the needs of his or her employees. You must be willing to listen and talk about any issues an employee may be having and understand that a happy employee is a more productive employee.

12. Manage up, down, and sideways

Managers are expected to manage the people below them on the corporate hierarchy, but the best bosses also have ways of managing their superiors and coworkers on behalf of their team. This might mean effective communication, managing expectations, and requesting help in a timely manner. This sort of support is key from an employee’s perspective, who may not have any direct contact with those other partners.

13. Be honest

There’s nothing worse than a boss who says one thing and does another — and nothing will make a great employee start looking for a new position any faster than being lied to. Just as managers must trust their team, employees must trust their boss to have their best interests at heart. It’s always going to be in your best interest to be honest with your employees. (This is also a great way to ensure that they want to be honest with you.)

14. Be dedicated and balanced

The very best bosses I’ve seen are passionate about their work; they live and breathe their jobs and strive to do the best work possible. Yet at the same time, they have lives outside of work. They understand the need to balance family and work or play and work. And they set a good example of how to do that for their employees. Employees want to know that their outside lives are understood and valued because they can see that you value life outside the office as well.

Some of these expectations may seem obvious or commonplace, but I would challenge you to really look within and make sure that you’re demonstrating these qualities regularly with your team. If you are, you should have no trouble finding and retaining the best employees in your field.