Social Etiquette

The term Social Etiquette refers to a normative acceptable behavior within a particular society, profession or group. Each one of us is expected to follow certain behavioral norms in order to harmoniously co-exist. Niceties make the atmosphere amicable. Social Etiquette are numerous in types,inclusive of Conversational etiquette, Business etiquette, Dining etiquette, Wedding etiquette, Sanitary etiquette, so on and so forth. Each kind of etiquette has its own GOLDEN RULES.

CONVERSATIONAL ETIQUETTE

  • Attempt to choose a common subject of talk rather than bombarding the other person with the talk of your own interest.
  • Always carefully listen first and speak later. Being a good listener is essential for a amiable conversation.
  • Avoid unnecessary interruptions such as speaking on a call while talking to somebody in person, fidgeting, etc.
  • Try not to sidetrack. Do not waste the other person’s valuable time on explaining unnecessary details.
  • Maintain a friendly eye contact with the person whom you are conversing with.
  • Avoid counter questioning the speaker’s talk.

BUSINESS ETIQUETTE

  • While at a workplace always try to use people’s names while greeting or talking to them. Also, make sure that you spell their names appropriately.
  • Show courtesy and respect towards all colleagues irrespective of their designations.
  • Avoid making your fellow workers or clients wait for you. Sincerely apologize for any delay caused.
  • Keep a crucial check on your verbal communication. Do not crack inappropriate puns or use offensive statements/words.
  • Handshakes are universal formal gestures. Let the subordinate shake hands with you first. If, he/she does not, you may offer a firm and confident handshake.

DINING ETIQUETTE

  • Avoid placing your personal items on the table on which the food will be served.
  • If dining with an employer, stay clear of ordering dishes which you have not tried before.
  • Maintain a proper posture while having your meal.
  • Be aware of the usage of different cutlery.
  • Do not begin eating unless everybody on the table has been served.
  • Avoid messy eating and chew with your mouth closed in order to maintain hygiene.
  • Attempt to Go Dutch (share the expenses). If, the meal has been hosted by the other person, always remember to express gratitude and thank them.

SANITARY ETIQUETTE

  • Patiently wait outside if there is a queue outside a washroom (at the theater, airport, restaurants,etc).
  • Maintain the necessary hygiene norms and leave the restroom clean once you are done.
  • Avoid chattering inside a restroom. Keeping other waiting outside is unacceptable.
  • If there are guests arriving at your home, stock your restroom with the crucial hygiene products. People may find it embarrassing to ask for it.
  • Politely ask the restroom attendent to clean up the public washroom in case if you find it unclean.
  • Never skip washing your hands with a disinfectant liquid or soap after you are done using the washroom.

ETHICS IS THE DIFFERENCE BETWEEN WHAT YOU HAVE A RIGHT TO DO AND WHAT IS RIGHT TO DO

POTTER STEWART

Good manners always reflect a sense of consideration and respect for the people in the world we live in. Putting yourself before others shows dignity and has got to do nothing with subservience. Small individual efforts in following the essential etiquette will help take humanity towards different horizons. This will help promote kindness, respect and care across the globe.

PERMACULTURE-ETHICS,PRINCIPLES,METHODS

BY DAKSHITA NAITHANI

INTRODUCTION TO PERMACULTURE:

Permaculture is a method of design in agriculture that emphasises whole-systems thinking and the use of or stimulation of natural patterns.

Bill Mollison, a senior lecturer in Environmental Psychology at the University of Tasmania, and David Holmgren, a graduate student in the Department of Environmental Design at the Tasmanian College of Advanced Education, coined the term.

These principles are being applied in a growing variety of industries.

HISTORY:

Permaculture as we know it now was created in the 1970s t happened approximately a decade after the world became aware of the risks of pesticides like DDT and the damage they represented to humanity and the environment.

Because it was created for the development of long – term (in other words, permanent) systems, the phrase was coined from a combination of the words “permanent” and “agricultural.”

It was one of the first agricultural systems to recognise that local actions might have drastic implications.

 Holmgren is credited for popularising permaculture but it’s worth mentioning that various books on topics like agroforestry and forest farming have been around since the 1930s or earlier.

3 ETHICS:

Permaculture has 3 core tenants:

•             Care for the earth. To put it another way, assist all living systems in continuing to exist and multiply. But a healthy world is required for existence, it is important to understand the principles of nature and how it functions.

•             Care for the people. Allow people to have access to the resources they require to live. Members of the community who are in need of assistance are supported by the community (e.g. after someone dies, help build homes).

•             Fair share. We should take only what we require and reinvest any excess. Any surplus can be used to assist satisfy the other two basic tenets. This involves reintroducing waste products into the system so that they can be reused.

PRINCIPLES:

All sustainable community design initiatives should use Permaculture concepts.

They are the most important rules for putting it into practise. They may aid in improving and protecting the land, ecosystem, and people, as well as maximising efficiency and productivity.

These principles promote innovation while maximising outcomes. Every location, every circumstance, and every family is unique. As a result, each project’s plans, procedures, plants, animals, and building materials may differ. Even yet, the same principles apply to any location and endeavour, big or little.

1. Observe and Interact

2. Catch and Store Energy

3. Obtain a Yield

4. Apply Self-regulation and Accept Feedback

5. Use and Value Renewable Resources and Services

6. Produce No Waste

7. Design From Patterns to Details

8. Integrate Rather Than Segregate

9. Use Small and Slow Solutions

10. Use and Value Diversity

11. Use Edges and Value The Marginal

12. Creatively Use and Respond to Change

BENEFITS OF PERMACULTURE:

Reduced water usage

Wastewater and rainfall are used in permaculture. This is useful for homes, but for farms with larger areas, it becomes a more cost effective and efficient means of watering the produce.

Reduced waste

Nothing is thrown away. Garden waste, leaves, table scraps, and other waste products are composted or fed to animals as food. Some people go beyond and utilise compost toilets to fully live a zero-waste lifestyle. Permaculture is only sustainable if it makes use of leftovers.

Economically feasible

It is cost effective since pesticides are not required, and most systems require minimal upkeep. All you have to do is water the plants and mulch them once in a while.

Less pollution

Permaculture is a more natural manner of growing food, tractors and other powered agricultural equipment are rarely used.

Improved values

You’ll automatically acquire more ethical and good principles like consuming little, just using what you need, minimising pollution, and helping others if you practise.

More self-sufficiency

A farmer or gardener who practises permaculture may grow a broader range of crops on their property. It allows you to be self-sufficient by allowing you to grow whatever you desire or need to eat.

Applicable to existing systems

 Agricultural systems and lands that already exist can be converted to principles. Permaculture may be practised on a big or small scale wherever that you can normally grow food.

COMMON METHODS OF PERMACULTURE:

1) Agroforestry

Agroforestry is a technique that incorporates trees, shrubs, animals, and crops. The term is derived from a blend of agriculture and forestry. These two apparently disparate professions collaborate to produce systems that are more resilient, healthy, lucrative, and productive. Forestry farming, which is a permaculture technique also falls under the category of agroforestry. However, the main concept is to construct your food forest using a seven-layered method. A canopy layer, a low tree layer, a shrub layer, a herbaceous layer, a rhizosphere, a ground cover layer, and a vertical layer are all included. Silvopastoral and silvoarable are two other agroforestry systems.

2) Hügelkultur

Hügelkultur is a German word that means “hill culture.” It’s a method of burying huge volumes of wood in order to increase the soil’s ability to retain water. This rotting wood behaves like an absorbent, soaking up water from the ground.  Plant materials which behave as a compost are usually placed on top of the mound and decomposed into the soil. A Hügelkultur mound generally lasts 5 to 6 years until the wood rots completely and the procedure must be repeated.

3) Harvesting Rainwater and Grey water

Instead of letting rainwater wash from the property, you may collect it and store it for later use. Roofs gather the majority of rainwater. Eaves troughs, which collect and transport water away from buildings, are likely already installed on your farm’s homes, barns, and other structures. To collect rainwater, just connect a big tank to your downspout and catch the water rather than having it seep into the ground and go to waste. Storm water harvesting is another way to collect water. It is distinct from rainwater harvesting in that it collects runoff from creeks, drains, and other waterways rather than from rooftops. Grey water is a last source of reusable water on the farm. This is water that is used in the house or on the farm for things like bathing and doing laundry.  Because grey water includes detergents, it cannot be used for drinking, but it may be utilised for irrigation purposes and other reasons.

4) Cell Grazing

Grazing is commonly seen as a negative activity that, if not carried out appropriately, has the potential to harm the ecosystem in various ways. Allowing animals to overgraze a region can have severe repercussions, and this is true. Cell grazing is the favoured approach in permaculture. This entails moving herds of animals between fields, pastures, or woodlands on a regular basis. The disruptions created by grazing animals, when done correctly, can actually improve the ecosystem and allow plants to recover more quickly. It also keeps an eye on how animals interact with the land. Plants require appropriate time to rest between each grazing and therefore it’s critical that a region receives a rest time after being grazed.

5) Sheet Mulching

Mulching is simply any protective layer placed on top of the soil to retain water and prevent weed development and is used by many farmers and gardeners. A variety of materials such as wood chips, cardboard, plastic, stones, and are frequently employed. Sheet mulching is an organic no-dig technique that aims to imitate natural soil building in forests, namely how leaves cover the ground. Sheet mulching is most often done with alternating layers of “green” and “brown” materials. Fallen leaves, shredded paper and cardboard, pine needles, wood chips, and straw are examples of brown materials. Manure, grass clippings, worm casings, vegetable scraps, hay, coffee grounds, and compost are examples of green materials. It’s possible to utilise 5 to 10 layers of materials. Sheet mulching adds nutrients and minerals to the soil, inhibits weed development, regulates weather and protects against frost, reduces erosion and evaporation, and absorbs rainwater.

6) Natural Building

Natural building is a more environmentally friendly alternative to purchasing materials from your local hardware shop or lumber yard. You should try to employ as much recycled materials as possible in a system. There are a lot of renewable resources on the land that you may employ in your next construction project. Most people ignore clay, pebbles, wood, reeds, straw, and sand, which are all easily available materials. Tires, which are less natural, can also be utilised for building. This is a fantastic method to recycle old tyres that would otherwise be thrown away or burned. Similarly, instead of purchasing new windows, discarded glass windows are frequently repurposed.

7) No-Till or Minimum-Till Farming

The goal of no-till farming is to leave the soil untouched. The soil is left undisturbed rather than being broken up before planting. This helps to keep water in the soil, keeps carbon from leaving the soil, increases soil quality, and lowers the quantity of weed seeds that are brought closer to the surface to germinate. The soil is disturbed by conventional agriculture methods. This allows carbon dioxide to enter the atmosphere while also over oxygenating the soil. Loosening the soil in this way can cause erosion and nutrient runoff, as well as obliterate important fungal networks. Tilling can be reduced or even removed altogether for some systems with the right approaches.

8) Intercropping and Companion Planting

Intercropping is the planting of more than one two plant species in the same region that mutually benefit one another. Companion planting, for example, involves growing strong-scented plants and herbs such as basil, oregano alongside primary. Many of these companion plants with powerful smells are repulsive to pests. Not only that, but some of them really help the plants they’re partnered with to grow and taste better. Others help to loosen the soil or provide additional advantages. While many plants get along well when grown together, there are some who don’t because they demand the same nutrients or for other reasons.

9) Market Gardening

Market gardening is an intriguing shift away from conventional style of agriculture, which is carried out on huge swaths of land far out in the nation, to smaller plots of land, even in metropolitan areas sometimes. Market gardeners, as the name implies, sell their vegetables at farmer’s markets, however some may also supply restaurants and grocery shops directly.

Cash crops are aggressively produced on a small scale in market gardening (usually less than an acre of land.) While cultivating on as little as a quarter acre of land, a market gardener may earn up to $100,000 each year.

ETHOS OF VEDANTA IN MANAGEMENT

Ethos of Vedanta are based on supreme truth & supreme soul. If you do good to someone , you will get good . If you are good , the whole world is good to you . Management ethics is the ethical treatment of employees, stockholders, owners and the public by a company. A company, while needing to make a profit, should have good ethics. Employees should be treated well, whether they are employed here or overseas. By being respectful of the environment in the community a compound ethics, and good, honest records also show respect to stockholders and owners. Most of us would agree that it is ethics in practice that makes sense; just having it carefully drafted and redrafted in books may not serve the purpose. Of course all of us want businesses to be fair, clean and beneficial to the society. For that to happen, organizations need to abide by ethics or rule of law, engage themselves in fair practices and competition; all of which will benefit the consumer, the society and organization.

When ethics are used in management , organization grow at a different level .

In these days of globalization, Vedanta-based values will surely have to make a sympathetic assessment of values of those brought up according to Islamic or Christian faith. However desirable it may be to universalize the teachings culled from the Vedanta philosophy, ultimately one will have to find in that same school the lessons of co-existence with alien cultures and roots.

Ethics are about making choices that may not always feel good or seem like they benefit you but are the ‘right’ choices to make. They are the choices that are examples of ‘model citizen’ and are the examples of ‘golden rules’ like; don’t hurt, don’t steal, don’t be dishonest, don’t lie. But if we take Ethics as a subjective philosophy then what will happen to these golden rules. Especially at the time of facing any ethical dilemma how one should decide-what is ethical and what’s unethical? Organization provides rules, regulations, code of conduct, protocols which provide guidelines to work, it shows how to walk, but it does not show the correct path to walk on. Ethical dilemmas faced by managers are often more real to life and highly complex with no clear guidelines, whether in law or often in religion. Ethics gives us a message to always look forward , which gives a message to look at a long go . Ethics teaches a management the most important thing that is forward looking approach . With this forward looking approach , it teaches to be always true to the organization .

Some of the principles of Indian ethos are :

  1. Know who you are & what is your purpose of existence , this concept is used in management because a management’s main motive is to know what who they have to manage & what they have to deal through
  2. Holistic approach : We should behave with others in the manner which we expect from them . Effectiveness & efficiency of an organization increases when the employees are highly motivated.
  3. Service motive : A person should have service motive & at the same time should have a smiling face while providing that service . An organizations main motive is to provide service to other , & they should not be profit oriented .
  4. Self sacrifice : One should have self sacrifice attitude , means sacrificing self ego , & should always be helpful to others

ETHICS

Ethics are fundamental principles or ideas that govern a person’s or a community’s activities. This is not a burden to bear, but rather a sensible and successful guide to life and advancement. Because ethics is a fundamental cornerstone on which an enlightened system is based, it is required in business, as well as academic institutions and societal organizations. Following legal laws and being ethical are frequently not synonymous. Emotions, like law, will stray from morality. The inhumane laws controlling apartheid and slavery in South Africa, as well as the practice of sati in India, are instances of unethical laws and customs.

When making decisions, ethics is crucial since it allows one to distinguish between what is right and wrong. Ethics also encompasses a person’s personal moral codes or ideals, which are more personal than codes of ethics.

Importance of Ethics:

The individual, the consumer, the employee, or the human social unit of society are the primary beneficiaries of ethics. Furthermore, ethics is important for the following reasons:

Creating Credibility: An organization that is thought to be driven by moral values is respected in society, even by individuals who have no knowledge of how it operates or what it sells. For example, Infosys is regarded as a company that practices good corporate governance and participates in social responsibility projects. This impression is widespread, even among those who have no idea what the company does.

Uniting People and Leadership: Employees respect and admire organizations that are values-driven. They’re the connecting thread that connects employees and decision-makers. This goes a long way toward bringing the organization’s behaviors together in pursuit of a single common objective or aim.

Improving Decision Making: A man’s fate is the sum of all of his decisions made throughout his life. The same is true for businesses. Values drive decisions. An organization that does not respect competition, for example, will be ruthless in its operations in order to eliminate its competitors and achieve a monopoly in the market.

Long-Term Gains: Organizations that are led by ethics and principles are successful in the long run, even if they appear to be losing money in the near term. In the early 1990s, the Tata Group, one of India’s largest commercial conglomerates, was assumed to be on the verge of bankruptcy, but this proved to be inaccurate. The Tata NANO car, made by the same company, was expected to fail and perform poorly, yet it is already gaining appeal.

Securing the Society: When it comes to securing the society, ethics frequently outperforms the law. The legal system is frequently discovered to be a silent observer, unable to safeguard society and the environment. Technology, for example, advances at such a rapid rate that by the time legislation is enacted, a newer technology with new hazards has supplanted the older. Lawyers and public interest lawsuits may not be very helpful, but ethics can.

Conclusion:

The study of ethics helps students to comprehend human behavior and decision-making. The importance of moral standards in society is highlighted in this paper’s discussion on ethics. Everyone must be conscious of how their activities, whether direct or indirect, affect others. Personal and professional ethics are intertwined and reveal a person’s personality. In any event, our actions and decisions determine how society perceives us. We must consider how others perceive us, our choices, and our actions. Negative ethical decisions are more likely to be observed and judged than positive ethical decisions. Every time an ethical circumstance comes, each individual has a unique obligation to make the appropriate and moral decision.

Globalisation- The Challenges and opportunities it poses to Business ethics.


“Globalisation is process by which events, decisions, and activities in one part of the world come to have significant consequences for individuals and communities in quite distant parts of the globe”. It refers to a deviation to a more unified, interdependent, consolidated and reciprocal, complementary shift in the world economy. In the past few decades globalization has become the buzz word and the focal point for most global companies. With the advent of globalisation various barriers in the business environment has been demolished with an establishment of direct contact with every part of the world which has resulted in the free flow of goods and services since the World War II with dramatic technological changes and development. This development has resulted in changes in life and living status of people, culture enhancement, easier penetration into markets, better communication, quicker flow of money and information, faster travel, global availability of any goods and services and enormous opportunities for the business and economy. With these advancements issues are raised on how companies will gain competitive advantage. Global brands gain the competitive advantage by being ethical. Though many believe that ethics and business cannot go hand in hand one cannot deny the fact that it is an important element of their strategic business goals taking the primary role in an vision and mission statement of any company. As William C Butcher, Retired chairman , Chase Manhattan Corporation puts it, ” “Ethical decision-making isn’t an option today. It’s an obligation-in business, in education, in government, in our daily lives” . Though every company strives to be ethical, the business industry has faced a plethora of unethical acts such as duplication of products, discrimination, child labor, money laundering, cyber crimes, sexual harassment in workplace, environment damages, stealing parents etc. Therefore many companies now have committed themselves to follow business ethics in order to gain competitive advantage, goodwill and a stand in the world of business.

Ethics helps in drawing the line between right and wrong with by imbibing certain principles, values and beliefs which fall into three categories : code and compliance, values and social outreach and it includes respecting differences culturally, honest communication and trust when posed globally.

Challenges /Threats :
A threat to enlightened self interest :
A major threat that globalization poses to ethics is going against the concept of enlightened self-interest. Enlightened self interest is a philosophy in ethics that states that a person or organization that acts to further the interest of others ultimately serve their own self interest which is simply put as “do well by doing good ” or “do unto others what you would want to do unto yourself “. But what globalization poses as a threat is the unenlightened self interest in other words selfishness or greed. Individuals might profit in the material sense by it but the commons are bound to suffer. Greenwashing is one such example of this unenlightened self interest which global companies follow with “Green” becoming one of the pressing words as the demand for green practices with companies striving to appear more sustainable than they actually are in practice for which they inevitably opt for the easy out by using green washing through marketing and advertisements by misleading consumers regarding the environmental practices of a company in order to appear environmentally responsible. H&M has been one such brand promoting greenwashing with its clothing made of sustainablly sourced material and in-store recycle bins where customers drop off their clothes and get coupons instead which is an ethical jumble since all this might seem like they are being “environmentally friendly ” but what they are actually doing is blurring the line between green and greed since giving more coupons is only going to encourage people to buy more clothes which accounts to profitability for the company but pollution to the environment.

A threat to the legal framework :
The world is a unified market and nations and states and there is a stimulation in the growth of the global economy with the increasing international trade and foreign direct investment (FDI). But liberalisation was also imposed on less developed countries who were unprepared to compete at the international market. As a result, the expected growth did not occur and even if it did, it did not bring benefits to all. Unfair tax regime has been imposed internationally which promote western standards which has led to the increase in inequality among the countries. Therefore only the international corporations are the beneficiaries of globalisation. This poses a disruption of ethics since globalisation not only promotes capitalism as a global system but empowers their role as political actors which ultimately implies “a going beyond the borders of state-nations, or even being above them”.
The government’s power is limited only to its boundaries and when economy transactions and connections is extended beyond regional territories, the more the business is prone to escape the control of the national government. A country tends to have a very different legal framework when it leaves it’s home country which gives the position to the managers when deciding on the right or wrong of any business practice. Business ethics begins where the law ends. A behaviour which is considered ethical in one country may not necessarily be ethical in another country. This also poses an issue in cultural differences. For example, The United States considers child labour as unethical but it is quite common in the Asian countries though there are laws that prohibit it. In the same way in China it is unethical to sack employees when faced with downturns but it is quite common in European countries. Therefore globalisation also poses a threat to the legal framework, for example in the above case, an US company might choose to enforce child labour while establishing a business in Asian countries and an European company might sack employees if needed so. Laws are just codified ethics but not all that is considered ethical becomes a law. Therefore this is threat to ethics in globalisation considering the fact that there is always a choice to decide to be ethical or not. For example, Nike products are produced majorly in the south east Asian countries and despite the enormous profits the company makes, these employees are paid low wages with long working hours. The sum of wages of 20,000 workers annual income ois equal to the amount paid to one of its celebrity promoters. Manufacturing outside home country is not unethical but paying substandard wages (which is considered unethical in the home country) is something that poses a threat to the legal framework and this is where corporate leadership plays a very important role. Other such threats include exploitation of workers, unhealthy labour practices, exploitation of tax loopholes, unethical financial processes etc.


Opportunities :
Ethics and corporate leadership :
Leadership works as a lever that is designed to support ethical conduct .Globalization poses a lot of dangers that require a leadership which is above all collaborative. There will be a destructive impact on the society if the leadership does not adapt to the changing environment created by globalization. Therefore, the role of corporate leadership is to strike a balance between the opportunities and the challenges that globalization extends by providing the type of ethical values that has its focus on addressing the pressing problems.
Ethics can help protect the society even before any law can because the development in technology is rapid and it is impossible for the government to regulate policies in the same pace. But corporate leaders and the corporate world know well in advance of the dangers in any technology therefore in a place where law fails ethics can play a major role. Therefore globalization provides this platform for the leaders in the corporate world to act ethical and protect even before the danger can occur. For eg, a firm managed by an ethical leader will take measures to prevent child labour or pollution even before any law can be regulated. Further more .A corporation is generally influenced by its leaders who are the primary promoters of ethical conduct Leaders. The leaders are responsible for the the code or conduct of the behavior of its employees and are responsible for the norms and codes of conduct that guide employees’ behaviour. This helps prevent hawking poor quality products and makes them compliant with the laws and statutes and develops their concern for the global communities.
Stakeholder vs shareholder :
A debate has always been a part of ethics concerning the shareholder and the stockholder viewpoints. According to the stakeholder a business has various duties towards the society, environmentally and socially in which it carries out its operation. On the other hand the shareholder view, the primary duty of a business is profit which are a part of its legal obligations to increase the wealth of a shareholder though the employer has his contractual duty towards his employees. A stakeholder business is a moral obligation whereas the shareholder model is a legal obligation. This can invariably pose a threat or provide an opportunity to business ethics. If a company chooses to follow the shareholder theory which enhances short term perspectives, then the company might pose a threat in case of ethics since most scandals and mishandling in an organization is caused by these short term perspective. For example, Adelphia communication which invented subscribers or Enron where the losses and debts where hidden in subsidiaries. But a stakeholder model adopts long term perspectives which does not just limit itself to the shareholder value of the company but also goes beyond and takes the value of the stakeholder into account. This is more relevant than the shareholder model since globalisation creates an atmosphere where both direct( like subsidaries in various locations) and indirect (eg, for raw materials) interactions are global, and beyond cultures and societies. An ethical company will help it’s stakeholders have a part in its success. For example, globalization will provide enormous opportunities for employees where they can integrate their goal and the company’s goal, globalization also provides variety of things for the customers to choose from ,suppliers to produce quality goods and services and to have ethical interaction with their customers etc. Therefore globalization can create a threat if the organization chooses to only follow the shareholder theory but a company to succeed in a global market it ought to act economical, ethical and social.

Professor Thomas Piper, an architect of the business ethics program at Harvard says
“Our emphasis is on a three-lens model: an economic imperative; a legal/regulatory imperative that connects to public policy concerns; and an ethical imperative”.
We believe that each lens is very important; no one lens is sufficient.” Therefore what can be understood is that globalization gives the privilege to the business organisations to choose between a threat or an opportunity and it does not pose any threat or opportunity by itself. It all depends on how ethical an organization and it’s leader is. It is in their hands to either change an opportunity into a threat or a threat into an opportunity.