NEW Schedule! Peer Advisor Quick Questions for Undergraduates

To provide more consistency and available times we’re implementing a new schedule. See below!
Schedule
Monday | Wednesday | Friday @ Driscoll South (Career & Professional Development):  9am – 11am
Tuesday | Thursday @ Beans Hospitality: 1pm – 3pm
Swing by to get help with your resume and/or cover letter. Learn about resources to get started with your internship or job search and find out about upcoming events. Peer Advisors are extensively trained by professional Career Advisors and are ready to take your questions! No appointment necessary. Each Quick Question runs approximately 15 minute

7 Steps on How to Pass a Job Interview Successfully

A job interview is a common and an inevitable part of acquiring a job. This is that very case when the first impression is of great importance. Many talented people lose their chance to get the job they wished due to a horrible interview. Therefore, you should be really prepared for it. You should avoid mistakes and fill in all the gaps in your plan.
A preparation means a lot! You should make steps after you have thought them thoroughly through. Here are some tips on how to pass it successfully.
1. Do a research about the company. In the occasion, you have some background knowledge about the company where you wish to work your chances of success will greatly increase. You should know its main profile, the directions it develops and the demands it requires. Show your seriousness and interest in your future position.
2. Work out the common interview questions. Regardless of the company and your specialization, there will be always some common questions, which are asked. For instance:
  • What things you know about the company?
  • Why should the company employ exactly you?
  • How can you benefit the team?
  • Describe your methods of overcoming challenges at work.
You should also think about other potential questions. Depend on the specification of the company and your own skills.
3. Tell about your strong and weak sides. You will be asked about your best skills and your biggest weaknesses. You should reveal your strongest qualities at full. Tell that you are quick in fulfilling orders, can easily manage your time schedule, organize the entire working process and so on. You have to mention all your positive aspects so that your employer knew what you are capable of.
In the case, you are asked about your weaknesses you should be honest and tell all of them. Nevertheless, you must prove your employer that you can easily deal with all of them and they would never interrupt the working process.
4. Put reasonable and smart questions of your own. Do not be afraid of putting your own questions. Why is it necessary? In such way, you will show that you are really interested in this job and that you are engaged in the conversation. You may ask the following questions:
  • What will I need for success here?
  • Whom will I collaborate with?
  • What are my main everyday duties?
  • Will I be able to develop myself with your company?
  • What difficulties may I face?
Makes allowances for the most important things that interest you and may help you while working at the company.
5. Avoid clichés. Nobody likes a stereotypical way of thinking. Some employers may think that you do not have your own ideas if you operate with canned answers. Show your individuality and emphasize your originality. Try to assure your employer that you can resolve problems in different ways regardless of the case. You can implement the ideas of your own and they will work.
6. Complete and bring all necessary documents ahead of time. You will require some necessary documents that are connected with your future position at the company. Bring along copies of your resume, portfolio and so on. While filling them, be watchful and avoid making any mistakes. This will show that your intentions are serious and that you act professionally.
7. Dress the part. Do not forget about your appearance. It also makes a positive impression on other people. Pick up a nice outfit so that it displayed you as a determined and confident person. It should also match the business you will be applying for. While your research about the company learn about possible dress code and choose it.
Following these pretty simple tips, you will easily prepare for a good job interview and will sufficiently increase your chances of getting the job of your dream.

Financing Your Graduate Education

Are you thinking about graduate school, or are in the middle of the admissions process? If so, you might be thinking about how you will finance your education. Financial aid looks a little bit different for graduate school than it does for your undergraduate education, but there are many excellent resources out there to help you think through this important piece of graduate school planning.
A few things to consider as you are in the planning stages:
  1. What types of graduate programs are you interested in, and what is the culture of these programs? Are you considering medical school, which might be loan-heavy, or a PhD program that might fully finance your education?
  2. What costs will I incur in the admissions process, and what my budget look like while I’m in graduate school? You will want to consider application fees, entrance exam fees, plane tickets, and lodging for interviews in the admissions process. How wide is the geographic net you are casting?
  3. Do you have some time to chat with current graduate students about their experience? LinkedIn, Pioneer Connect, and your professors/lab mates are incredible resources to connect you with graduate students who have experienced financing their educations firsthand.
  4. If you have the chance, take some time to chat with an admissions counselor for the graduate programs that interest you. Often times, you can get questions answered about institutional aid for graduate school, and for the specific programs that interest you.
Idealist is an incredible resource for tips on financing your education. Not only does Idealist offer resources for finding volunteer experiences and nonprofit opportunities, it also has a YouTube channel with tips and tricks on graduate school planning. Click on the Idealist link and scroll down to “Finance” for a number of articles and videos on this topic.
Other resources include:
As with any career development questions, your Career Advisors are here as a resource to help you in your graduate school planning!

Dealing Effectively with a Temp Agency – and What to Expect

Image result for temp hiring“A temp agency – are you kidding me?”  That’s the understandable reaction of many upcoming or new BAs when someone suggests  going to see a temp agency.  But for upcoming graduates or unemployed recent graduates, it may be one of a number of options to consider, especially if some of this applies to you…
  • You are very unclear about the career path you want to pursue, or even the employment sector that most interests you – government? non-profits? private sector? start your own enterprise?
  • You worked your way through school in a retail job, nannying, etc. – and this limited your opportunities to do internships.
  • You are facing financial pressures and need to start earning money asap, but working in a hardware store is not an appealing career path.
“Temp-to-Perm” Positions.  Try to focus on agencies that emphasize temp positions that could convert into longer-term jobs.  Here are a few possibilities in DC:
How to Present Yourself to Temp Agencies
  • Put a bulleted “Administrative Skills Profile” at the top of your resume, listing the number of words per minute you can type, your software skills, and any experience you have with data entry, other digital filing, physical filing, mailrooms, doing inventory. (BTW, there’s lots of typing-test freeware available on the web.)
  • Be upbeat & energetic in your demeanor (!) – because the temp agency staffer interviewing you is trying to determine whether their client will like you.
  • Be ready to answer interview questions without hesitation; e.g., Are you restricting yourself to Metro-accessible employers? (probably say “yes”); Can you work weekends or evenings if needed? (say yes, but probably won’t be necessary); When can you start?
  • Be ready to prove yourself with the temp agency; i.e. be willing to take an initial offer that is not temp-to-perm, but which will build your credibility with the agency when the employer gives them a glowing report about this. Such initial offers could be a month long or as short as a few days.
  • Remember – you are not the agency’s client; the employer is.
Finally, applying to temp agencies is just one strategy.  You also should be applying for jobs in the normal way, via job boards and contacts; you should be networking you should and trying to get informational interviews.  And see your AU career advisor!

NSM Students, Alumni, & Friends Come Together for Networking @ Nite!

On February 28th, students, alumni, and friends of NSM came together on the 5th floor of ECS to chat about their career goals and interests across the sciences.

Photo by Kellan Barr, Communications Manager, NSM
Alumni from a number of disciplines, including Biology, Chemistry, Environmental Science, Mathematics, and Physics came back to campus for this exciting event. They represented an array of industries across the Denver area, from water treatment and analysis, to healthcare, and on to sustainability. The students who joined us also came from a number of majors across NSM, and they had the opportunity to network with each of our twelve volunteers for five minutes before moving on to another table. Open networking was offered for the final half hour, and it was fun to watch the participants come back together to excitedly continue conversations where they left off.
For the first hour of the night, students visited our alumni and friends both individually and in small groups. The students’ smiles as they left one table and joined another were so wonderful to see! It was a great evening that incorporated all of the fun and socialization of a networking event without the formal, frenetic energy of a career fair. Nervous energy quickly melted away as genuine connections were forged, and business cards were quickly exchanged before the end of the evening. Our alumni and friends were incredibly impressed with our NSM students’ professionalism, insightful questions, and career goals.

Photo by Kellan Barr, Communications Manager, NSM
Thank you so much to everyone – students, alumni, friends of DU, staff, and faculty – who made this event possible. We hope to bring more of our amazing, talented alumni back to DU so if you are a NSM undergraduate and you have suggestions on who you might want to meet, please share them with our office!

5 transferable skills interns can learn working in the insurance industry

The modern workplace requires skills that are not always taught in a formal education.  Many millennials find they have to develop these skills on the job or during an internship.  Some of these skills are industry specific, but many are tried and true skills that have been relevant for decades.  Some necessary skills include showing up on time, dressing appropriately, looking someone in the eye, and speaking clearly and concisely are still very important in the business world.  These skills are having to adapt to technology and the millennials who adapt the most effectively will have the most success throughout their career.  Here are four skills that interns and recent graduates can develop that will set them up for success in whatever field they go in to after their college career.
How can millennials develop transferable skills that can be used in the modern workplace.
Interpersonal Communication
One of the most important skills any college student can develop is the ability to effectively communicate a message and get a desired result.  Many people call this interpersonal communication while other people call it persuasion.  No matter what term you use to define this skill it is important to your career no matter what industry you go in to.  The ability to read something, interpret it and express your interpretation to another person is crucial to success in both life and in business.
Because of technology, it is easier than ever to communicate.  That does not mean people are better at communicating in the past.  It just means they are communicating more frequently.  Perfecting how you communicate in person, over the phone and in written form are skills you will learn and perfect interning in the insurance industry.  On average an insurance agent speaks with at least 20 clients or potential clients per day.  That is about 3 per hour over the course of a normal 8-hour day.  Each interaction with a client may involve receiving an email or a quote via electronic correspondence to a farmer in Iowa. The next conversation may be over the phone selling workers compensation insurance in Texas to the owner of an oil company.
Making a phone call to confirm some details and finally a follow up email when you are finished helping the client with their problem.  In another role in the insurance industry you may be responding to a negative review on yelp or a comment on the businesses Facebook page.  All of these different ways in which you might interact with a customer will prepare an intern to successfully interact with clients in many different forms.
Critical Thinking SkillsCritical-Thinking
Critical-thinking skills are crucial in the insurance industry and they will be important in the professional world no matter what industry a student eventually chooses. Being able to quickly interact with a co-worker, a vendor or a customer is extremely important.  In the insurance industry it is important to be able to determine what is most important to the other party and quickly determine several ways to solve the problem for the other person within an interaction. It is also becoming important to deliver that message in the form (email, text, phone call, etc.) the receiver wants to receive it.
On a typical day at an insurance agency, most agents interact with around 20 customers throughout the day.  Some of these customers just want whatever transaction they have to be done as quickly as possible.  They want this because they would like to get back to their daily lives. Other customers do not mind spending half a day to save an additional 5% on premium. A successful insurance professional has to determine what is important to the customer, deliver it to them the way they want to receive the message and make sure the customer is properly insured for the risks their business faces.
Risk Management
Risk management is in essence what the insurance industry is.  The simplest explanation of how a company in the insurance industry makes money is by collecting more in premium than they pay out in claims.  You will be a part of processing and analyzing risk constantly if you choose to intern or work in the insurance industry.  Every transaction in this industry deals with the ability to help your company offer as much coverage as possible while still managing a comfortable level of risk. These skills can transfer into a role as a mortgage broker, a risk management consultant, a manager of a retail store or a restaurateur. All of these roles require a professional to quickly assess the risks of a business and come up with adequate ideas to deal with those risks.
Professionalism in email communication
Email communication is an art all to itself.  It may seem obvious to the lay person how to communicate properly via email, but email communication is one skill many young professionals lack.  Many younger professionals do not differentiate between an email and a text message.  Most millennials are very comfortable using their mobile device.  Just because they are proficient at sending a message via their device does not mean they are proficient at representing themselves in a professional manner.  How much time someone spends on an email is usually obvious to the receiver of that message.  It is obvious when someone sits down and puts some thought in to their response and it is equally obvious when someone responds with a four-word answer while waiting in line at the local coffee shop.  When a millennial works or interns in the insurance industry, they frequently respond to clients about their child’s health insurance or about the specific of their small businesses workers compensation insurance policy.  These types of issues cannot be dealt with in a 4-word text message.  Dealing with these interactions will help a millennial quickly learn how to present themselves professionally both over the phone and via email.  Development of this skill will be crucial for success in any industry you work in moving forward.
Bio
Mitchell Sharp is a Marketing Associate for Workers Compensation Shop.com.  Mitchell has extensive knowledge of workers’ compensation and cyber liability insurance.  His passion is in using his expertise in commercial insurance and digital marketing to benefit the small business community.

Job & Internship Search Boot Camp

Job-Search-Boot-Camp-newsfeed-image
Still looking to nail that job or internship?  What are you waiting for? The summer is almost here!
For many people, job hunting can be a painful process so they avoid it. Their focus is on luck and tired old methods that rarely produce a rewarding job. But what if you could make it fun, exciting and rewarding? You can with the right tools and a proven method.
In this popular seminar, attorney and DU parent, Paul Jorgensen, gives you seven key tools and a very simple, practical method to take control of your next job hunt.
Through entertaining experiences, Paul will help you see how the job hunt itself can be gratifying and even magical. Once you learn this method, you will never search for a job the old way again. Don’t leave success in your next job hunt to your resume, timing and luck. Whether you are searching for your first job or your tenth job, this seminar is for you.

How Does Gambling Affect Your Business?

Although often not recognized, problem gambling is a significant workforce issue.  The effects of a gambling problem almost always spill over into the workplace and can potentially disrupt the livelihood of your business.
The Marion County Health Department Prevention Services is offering free on-site training workshops for employees and supervisors for businesses in Marion County.  The training session will answer these questions and more:
Why is problem gambling a significant workforce issue?
What are the signs of problem gambling?
What causes a person to develop a gambling problem?
How will I know if one of my employees has a problem?
What can I do if I find out an employee has a problem?
How can I protect my business from the effects of problem gambling?
Training sessions can be tailored to business needs.  Visit the Marion County Health Department website at http://www.co.marion.or.us/HLT/ad/gambling/prevent/workplace.htm or contact Lisa Miller at 503-981-2461 or lmiller@co.marion.or.us for more information.

Passion. Holy Cannoli! What is this thing called passion!?

Recently, I was making a 17-mile trek across Arvada when our guide brought us to a halt, stretched out his hand and presented us with a brown paper bag. Within this seemingly innocuous container was a collection of several pieces of paper each adorned with familiar type-written words; we were instructed to blindly choose one.
Heeding the instruction, I reached into the bag to extract my choice, held my breath the way one might do when cracking open a fortune cookie to reveal their future, and peered down at this small strip of paper imprinted with seven black letters.
It read, Passion.
Immediately, I felt my internal processes begin to kick and scream. I felt agitation percolating through my veins as the resistance around this very loaded word became activated. Here I was in a group of strangers, walking long-distance in 93 degree heat that practically had me hallucinating from dehydration and now we were being asked to self-reflect and share with a partner something very personal. On one hand, I appreciated the opportunity to be introspective and for intentional human connection. But, this word, Passion, was triggering me in an unexpected way, and with the oppressive heat, I wasn’t in the mood to illuminate what it meant to me.
But, I thought: What. Is. Passion?
Frankly, this word has always intimidated and frustrated me, because I have never been able to answer this question; well, maybe not until this brown bag exercise. Until then, this inability to articulate a response had made me feel inept, or as if I’m doomed to live a life of mediocrity devoid of purpose, meaning or aliveness. The opportunity to contemplate how I define Passion in my life became a gift when the guide, who is also my friend, mirrored back to me the possibility that passion doesn’t have to be something related to your calling, let alone a career path for which you’re passionate. Instead, he explained that for me, passion is embodied in the way I show up with deep curiosity for the human experience and the way I fill with enthusiasm and joy when bearing witness to the ever-unfolding beauty of life; the butterflies, the power and symbolism of the river, the old couple holding hands sitting shoulder-to-shoulder. I had never considered these aspects of my being to represent this nebulous term, and thus, something in me softened around this word and I was able to see myself in a new light.
We think passion has to be this fiery, intense response to something, whether a person, thing or idea; perhaps a cause that ignites us and motivates us to action; or that passion is what’s experienced when released through heated words when a boundary has been crossed; or that it’s a deep seeded interest that courses through our veins desperately in search of some outlet; or it’s simply being drawn to something with a one-pointed focus that is wildly intense and life affirming.  
Whatever it is and however it’s defined, somehow, we’re acutely aware of its void and the nagging voice in our head that implores us to go out in mad pursuit of this passion until we find it; as if we’re not worth anything, or wasting precious time if we haven’t found, or aren’t living, our passions.
That’s quite a bit of pressure on the psyche!
So, what to do?
Well, it ain’t gonna just bop you on the head and say, here I am; I’m passion!
You’ve got to become an Observer of your World, an Observer of Yourself; you’ve got to start paying attention.
Take Note.
What is it that lights you up? Truly. What is it you’re doing when you feel joy? And, consider this question: what was it you most loved to do when you were a kid? Embedded in the answer is a clue to what may light you up now.
Here’s your Assignment:
  • For the next 2-4 weeks, make a commitment to start tuning in to whatever it is that captures your attention, provokes a powerful, positive response, or brings you to a state of flow; that space where you are totally present, where you lose track of time and feel in the zone.
  • Grab a pen, a notebook, or the notes section of your phone and start to jot those observations down! It’s time to become the anthropologist of your own life.
  • And, if it helps, you can rally the troops and ask your friends, family or co-workers to reflect back what they observe in you; specifically, to identify what you’re doing when you are radiating joy, lighting up, or experiencing intense focus, or complete engagement with something.
  • After you’ve collected some data on yourself, go back and take stock of any patterns, or themes you notice.
Let the answers be your guide in discovering and unearthing the parts of you that make your heart beat faster, the moments when you become laser-focused and totally engaged and engrossed with an experience.
What does this information tell you? How could you be integrating more of these things into your daily life that bring you joy?
  • Are these passions needing outlet in a job, a hobby, or activity, or perhaps some other aspect of your life?
  • Whatever the answer, find a way to get intentional about integrating these things into your daily, or weekly schedule.
  • Are there people doing the very thing that brings you joy that you could possibly align with, or seek out as a mentor, or for an informational interview?
  • As my awareness around my own passions increases, I am now carving out more time for connection to nature, gardening, and creativity.

And, in the words of Howard Thurman:
“Don’t ask what the world needs. Ask what makes you come alive, and go do it. Because what the world needs is people who have come alive.”

How to Get the Job You Really Want

How to Get the Job You Really Want
When it comes to looking for a job, identifying the type of job you want is the single most important thing you can do. This will make it easier to be effective in your job search while also ensuring that you’re focusing on roles that match your interests and your skill set.
Here’s what you need to know about landing the job you really want.

1. Identify your career goals

Although it may seem a bit intimidating to outline your five-year plan when you’re just starting out, setting career goals is a great way to ensure that you’re focusing on the big picture and looking for roles that fit with your long-term plans. The best way to do this is by determining a specific career goal and outlining the steps you’ll need to take in order to get there. With this goal in place, you’ll be able to create a clear path for yourself and increase your chances of landing your dream job.
Pro Tip: If you want to outline more than one goal that’s okay too, but be sure that at least one of your goals is something you can achieve within the next one to two years. Short-term goals are great for maintaining focus in general and when you’re just starting out, having achievable goals is even more important.

2. Develop the right skills

Once you’ve identified your career goals, it’s time to take stock of your skills and identify opportunities for learning and improvement. This will help you determine where to focus your energies and also give you a better idea of how to showcase your current skills in an impressive way.
Pro tip: Don’t panic if you don’t have all the skills you need for a specific job. Instead, look for ways to develop those skills by taking classes or taking on projects. Hiring managers are always impressed by candidates who take a proactive approach to learning and building your skill set in this way will show them that you’re a self-starter who is motivated to learn and grow.

3. Have a great resume

Although having a strong skill set is important, those skills aren’t enough without a great resume to showcase them. When writing your resume, be sure to focus on your key achievements in each previous role (including internships and part-time jobs) and to use numbers to quantify those achievements.
Pro Tip: Your resume should represent not only your accomplishments, but also the fact that you’re a well-rounded person, so don’t be afraid to include skills and achievements from extracurricular activities or individual projects.

4. Network effectively

Networking is a key component of professional success and it’s especially important if you’re just starting out in a particular industry (or when you’re looking to change industries). The best way to go about it is by reaching out to people in your alumni and social networks and staying in touch with co-workers and managers from your previous jobs. This is a great way to ensure that you’ll hear about new opportunities directly from people in your network and that you’ll already be on their radar when they’re looking to recruit for that the role that might just be your dream job.
Pro Tip: If you don’t have any contacts in your particular industry, don’t be afraid to send a cold email to someone you admire asking them to grab a cup of coffee or have a 15-minute phone chat. Chances are, they’ll say yes and you’ll have the opportunity to connect with someone who can help you understand the ins and outs of the industry.

5. Nail the interview

The final step to landing the perfect job is nailing the interview and this comes down to doing your research and being prepared. We recommend the R.E.A.F. approach — doing your research, being enthusiastic, asking questions and following up. Once you know who you’ll be interviewing with, take the time to research them and their role at the company. This will give you a sense of how your role will interact with theirs and help you understand their specific expectations for that position. Another great thing to do is to practice answers to commonly asked interview questions like, “Tell me about yourself,” and “What are you passionate about?” so that you can answer them confidently and present yourself in the best possible light.
Pro Tip: If you’re feeling nervous about the interview, try practicing with a friend. Ask them to quiz you on specific questions and to give you feedback on your answers. This is a great way to get a confidence boost and will also help you realize that the interview is really just a conversation.
Having a plan of attack is the first step to landing the job you want. By following these tips, you’ll be well on your way to getting there.
Next, get more career tips for internships and entry-level jobs such as 6 Things to Do in Your First Week at a New Job and find answers to common interview questions such as What’s Your Dream Job?

A Few Low Cost Tips to Market Your Business

By Chemeketa SBDC

Every business owner is busy and has limited time and money for marketing, but it still needs to be done. Here are a handful of low-cost ways to spread the good news about your business.
  • Ask family and friends to help market your business. Educate them on the products and services you offer and tell them how they can help bring in customers — after all this close group of people wants to see you succeed.
  • Build a business referral network where you can find other business professionals who work within the same target market as you.
  • Attend meetings, events and trade shows to connect with other business professionals and attract new customers.
  • Offer to speak at an event. There are always groups who are looking for speakers that will interest their attendees. This does not have to be only to groups in your own industry but other businesses that can benefit from your expertise.
  • Volunteer in your community, or volunteer to be on the board of a local charity. You will meet a variety of people and attain a positive image for your business.
  • Use the press. Write a publicity article about your business or a local cause in which you are involved. In addition to the newspaper, there are several smaller local publications in which to advertise. Offer to write an article for them.
  • Put up posters and fliers on local community bulletin boards, at local businesses and in meeting places.
  • Offer informational brochures to educate your customers about your industry and the products and services you offer. Write a blog and become an expert in your field.
  • Collect email addresses from your customers. Produce a monthly or quarterly e-newsletter and use this as a way to stay in touch with your customers.
  • Give something away for free — have a contest or drawing to attract customers. Sponsor a local event by offering your product as a prize in a local contest.
  • Never run out of well-designed business cards. Give each person two, one to keep and one for them give away to your next customer.
  • Advertise on local websites not just on your own.

Study: Medical Marijuana Laws Reduce Prescription Drug Spending

Doctors prescribing medical marijuana to Medicare patients in place of prescription drugs is helping save taxpayers millions of dollars, a new study reports.
According to a recent study published in the Health Affairs journal, doctors are prescribing medical marijuana to Medicare patients in place of medications that have been typically used to treat seizures, depression, pain, and anxiety.
As a result, the Medicare program—whose patients include seniors and people with disabilities—has saved $104.5 million in 2010 and $165.2 million by 2013. The reason for the savings? Doctors are prescribing other drugs less.
An article in U.S. News & World Report states, “In other words, the government appears to spend less on drugs in states where medical marijuana is a legal option. During the time evaluated, 17 states and the District of Columbia had passed medical marijuana laws. Now, 24 states and D.C. have passed such laws. The laws vary—some specify what conditions medical marijuana can be used to treat, others require the prescription of a licensed doctor. Researchers took these factors into account in their study.”

Medical Marijuana Laws and Savings

If all states had passed medical marijuana laws, authors of the study estimate, then the government and beneficiaries could save as much as $468.1 million a year. This total represents 0.5 percent of Medicare drug spending in 2013, according to U.S News & World Report.
However, the study has some limitations. According to U.S. News & World Report, “…previous studies on the Medicare populations have suggested that Medicare patients make up a small percentage of people who use medical marijuana, and that only 13 to 27 percent of people who used medical marijuana are age 50 or older. They admit their study cannot apply to those that are younger.”

UVM Cannabis Science and Medicine Program

With medical marijuana now legal in nearly half the states across the U.S., including Vermont, there is a dramatic rise in the interest in cannabis science and medicine. Physicians, dispensary managers, and edible creators need to understand the indications, counter-indications, benefits, and risks of cannabis and medical marijuana.
UVM is the only medical school in the nation offering a professional certificate in cannabis and medicine. The eight-week, online professional certificate is designed for clinicians, dispensary personnel, nurse practitioners, physicians, pharmacists, physician assistants, edible creators, regulators, and budtenders

A Pursuit to Help Vulnerable Communities

UVM senior Ian McHale’s first exposure to lack of public health access was while setting up mobile clinics in remote villages in Peru, where there was no medicine or clean water. The biology and international development major credits that first trip to Peru as a life-changing experience.
We talked to Ian, president of UVM MEDVIDA and a student in the UVM Accelerated Master of Public Health Program, about his pursuit to become a doctor and his passion for helping vulnerable communities.

When you first traveled to Peru during your first year at UVM, what were you surprised to find from a public health perspective?

During my time in Peru, there was an indefinite strike of health care workers due lack of proper wages. I visited a remote clinic where there were no doctors, nurses, or anyone to run it, and women were giving birth in unsanitary conditions with no medical help. That experience affected me deeply. Far from any large city or hospital, these women and their children would die if there were any complications during or after childbirth. It was shocking and upsetting to me to see what a lack of public health infrastructure could lead to. Witnessing the lack of medical care in the clinic caused me to want to not only continue with my goal of becoming a doctor, but sparked my interest in public health.

How did your trip to Peru shape your career plans?

I was able to connect my passions in what I was learning in school. I was also able to put what I was learning to the test while implementing community development projects, setting up community meetings, attending patient follow ups, and leading mobile clinics. I made a lasting and meaningful connection with the community members we worked with, and I was able to understand the issues that affected these communities in Peru. These experiences will always be with me and will always have an impact on the decisions I make in my life.

MEDVIDA is the UVM’s official chapter of the national MEDLIFE organization and serves as a student hub for community service and social activism both internationally and in the local community. What do you enjoy most about your involvement with MEDVIDA?

I enjoy the amount of community volunteering and global health education we have in our chapter. At every meeting we are discussing and critically thinking about global health issues. Our chapter volunteers abroad and in our local community, where we make meals for a homeless shelter downtown and serve as mentors in our local community.

You want to work in pediatrics, and have spent time volunteering to help children. Can you talk about your volunteer work both locally and abroad?

I have volunteered on the pediatrics floor at UVM Medical Center for the past two years. I am also a DREAM mentor for two children. DREAM is a mentorship program where college students are paired with children from low-income community housing, fostering strong relationships not only with the children but the community we work in. Both of these experiences have helped shape what I want to do in my future career, hopefully one day becoming a pediatric doctor.
Over the summer, I was a volunteer affairs intern with MEDLIFE in Lima, Peru. I have also volunteered with MEDLIFE during my freshman and sophomore summer for one week in mobile clinics in Cuzco, Peru and Esmeralda, Ecuador. At these mobile clinics, we bring local doctors, nurses, dentist gynecologists, and pharmacists to communities that lack access to healthcare. We also work with the local leaders and community members on development projects such building stairs, bathrooms, and schools.

Why did you decide to enroll in the accelerated MPH program?

I want to learn more about disease prevention and management, how to identify and assess population needs, and implement population interventions. I want to use this knowledge from the program to better understand the healthcare system that I will one day work in. It will allow me to help others because I’ll have an in-depth understanding of public health policy and the local and global healthcare systems. I have learned first-hand what the lack of a public health infrastructure leads to and how to implement public health initiatives.

What is the best part about being a student at UVM?

The best part about being a student at UVM are the range of opportunities that are available. With the UVM Medical Center and Robert Larner, MD College of Medicine on the heart of our campus, we are given opportunities for research, jobs, volunteering, internships, and amazing experiences. My freshman year I was hired at the Vaccine Testing Center and I have been able to work with them ever since. I was able to join MEDLIFE, which has changed my life in such a great way. I have also been able to have internship experiences, such as my current internship with the Office of the Chief Medical Examiner.

You recently saw Paul Farmer recently speak at UVM. What was the most inspiring thing you learned from Dr. Farmer?

The most inspiring thing I learned from Paul Farmer was that rather than focus on cultural competency, we should be focusing on cultural humility to allow us to better understand the people we’re working with and trying to help

Pride of Place: LGBTQ Inclusion in Medical Education and Patient Care

By Carolyn Shapiro
During a first-year course on human reproduction at the UVM College of Medicine, medical student Matthew Shear was startled to see lecture notes referring to a person with ambiguous genitalia as “hermaphroditic.” Shear, a member of the Class of ’17, wasn’t the only UVM medical student who noticed the outdated language, he says. He decided to email the instructor to propose a change in the text to today’s preferred term “intersex.”
The suggestion was welcomed, he says. His instructor invited Shear to talk, thanked him for his help, and told him, “I never know how to brush up on this. It’s really important that I use the right words.”
LGBTQ-inclusion

Student Matthew Shear
For Shear, the experience was another validation of the College of Medicine’s progressive approach to handling LGBTQ health topics — those related to the lesbian, gay, bisexual, transgender, queer, questioning, gender-neutral and gender nonconforming communities.
“That’s absolutely the place UVM is,” Shear says. “And there are dozens of little stories like that, proving to me that I got the correct read on this place when I interviewed.” At UVM, Shear says, he has found a pervasive openness to heightened understanding of LGBTQ issues — always with a goal to provide better care for patients. “That’s what we’re trying to create — a culture where those learning opportunities are so mainstream that everybody’s interested, everybody sees the value of being competent in that area.”
As the country progresses on LGBTQ rights, so does medical education and patient care. The College of Medicine is at the forefront of this change.

A Foundation for LGBTQ Inclusion and Educational Initiatives

Recent events in the media spotlight — the gender transformation of Caitlyn Jenner and the US Supreme Court decision on the right of same-sex couples to marry — have thrust sexual and gender identity diversity into nearly every avenue of discussion. At this point in social evolution, it has become clearly necessary for future physicians to be sensitive to, inclusive of, and informed about LGBTQ health concerns.
“We’re in a different era, because the bridge has been crossed already regarding the legitimacy of the material and the need for the material,” says A. Evan Eyler, MD, MPH, a UVM associate professor of psychiatry and family medicine and co-editor of Gay, Lesbian, Bisexual and Transgender Aging: Challenges in Research, Practice and Policy. “So now we’re looking at how best to do it, the same as you would women’s health or cancer care.”
The College began addressing that issue a dozen years ago — long before Jenner and the LGBTQ moniker became entrenched in the cultural lexicon. Around 2003, Professor of Pediatrics Paula Duncan, MD, laid the foundation for the first LGBTQ educational initiatives at the College. Since then, UVM has steadily moved to the forefront of LGBTQ medical education.
“We know that culturally, in the state of Vermont, we are on the leading edge of advocating for equality and the civil and health care rights of this population,” says William Jeffries, PhD, senior associate dean for medical education and an administrative champion of the College’s LGBTQ efforts. “It’s a natural extension that we should be leading the way in developing a cutting-edge health care approach to ensure that the needs of the LGBTQ community are met.”
In a survey of curriculum last year, the Association of American Medical Colleges (AAMC) recognized UVM as exemplary in its incorporation of LGBTQ health issues into curriculum. Jeffries’ colleagues at other schools, including members of the LGBTQ community, tell him that UVM is ideally situated — on a progressive campus and in a forward-thinking state — to take a pioneering role in LGBTQ healthcare education, he says.
“I like to build on strengths, and I view this as a strength,” Jeffries says. “Our job is to make this the best medical school it can be. That means our education program needs to be recognized as a leader in areas where we are innovating.”

A Cultural Climate to Emphasize the Importance of LGBTQ Health

In November 2014, the AAMC released new competencies in LGBTQ healthcare required for medical students at its member schools. The goal is to train doctors to address patients’ specific health needs no matter their sexual or gender identity, says Kristen Eckstrand, MD, PhD, founding chair of the AAMC Advisory Committee on Sexual Orientation, Gender Identity and Sex Development and a psychiatrist at the University of Pittsburgh Medical Center.
“A lot of people are well-intentioned, and they want this area to be addressed,” Eckstrand says. “The challenge is you don’t know what you don’t know.”
LGBTQ-inclusionUVM has distinguished itself by building the institutional support and cultural climate to emphasize the importance of LGBTQ health, Eckstrand says. “It has a unique combination of very dedicated students and very dedicated faculty members, which is a catalyst for change in this area,” she says of UVM. “And that’s where a lot of medical schools fall apart.”
Across the country, medical schools are grappling with ways to build LGBTQ content into their curriculum. Some have added distinct courses focused on LGBTQ topics or spend a few hours or a day on LGBTQ health. Others simply pledge support for “gay-friendly” initiatives or rely on nondiscrimination clauses in their policies, Eckstrand says.
“When I speak to colleagues nationally, the approach that some institutions take is at the early stage,” says Catherine Nicholas, EdD, assistant professor of family medicine education and operations director of the College’s simulation laboratory, and director of the standardized patient program. “They create one LGBTQ+ standardized patient case.”
UVM’s structure is different, she adds. “It’s not an LGBTQ course. It’s integrated. It’s part of the fabric of what we do. Incorporating LGBTQ scenarios in standardized patient instructional cases is crucial, Nicholas says. Who you are as a patient matters, because we teach a very patient-centered approach. So who you are, your age, who you live with, what you do for work, how you look at health and illness, is all important.”

An Approach that Involves Academics and Attitude

The College of Medicine has taken a broad, all-encompassing approach along three primary directions: increasing LGBTQ representation among students and faculty; weaving LGBTQ subject matter into every category of content and teaching; and developing students’ communication skills and compassion in working with LGBTQ patients.
The third piece is perhaps the most important, fundamental to the humanistic elements of doctoring. It’s more about attitude than academics.
It’s an ability to respond with respect and the right questions when a patient comes out as LGBTQ during an exam. It’s an expression of support and interest when a colleague or student mentions a family with a same-sex partner. It’s the willingness to throw away traditional assumptions about gender and identity.
“Affirming who the person is and encouraging it is part of the delight in the work,” says Michael Upton, MD, ’94, clinical assistant professor of psychiatry and co-advisor to the College’s Gender and Sexuality Alliance, an advocacy group of medical students. “As physicians, we have the capacity to transmit an appreciation and a caring for the richness of the individual person who has come to see us.”
LGBTQ-inclusion

Michael Upton, MD
Upton draws much of his approach to care from his own experiences as a gay man and physician. LGBTQ doctors and faculty serve as mentors for LGBTQ students and help all of those in medical training learn how to navigate difficult topics.
“It’s not pleasant to come out to a doctor and then have them have to look at the floor because they’re so uncomfortable,” Upton says. “That’s why we need an inclusive environment, because we need students and residents, and all physicians to get this exposure, so they don’t have to look at the floor.”
Certainly, a competent physician must know when a transgender man needs a pap smear because he still has a cervix or a lesbian needs birth control because she occasionally has sex with men. The more nuanced lessons in an LGBTQ-progressive medical school, though, guide doctors on gleaning the most crucial elements of their patients’ care, the aspects of their lives that influence their well-being.
“It starts with the basic content side of things, medical students understanding that gender is not binary and what that means from a biological standpoint,” says Eileen CichoskiKelly, PhD, a UVM associate professor of family medicine, who serves on the AAMC committee on Sexual Orientation, Gender Identity and Sex Development. “Having the ability to understand that we’re not going to put people in boxes is a primary concept,” she says. “As the care provider, you don’t have to have all the answers, but you do have to at least have an understanding and be able to be accepting.” She continues, “The reality is you’re going to have a range of patients like this; so we want to prepare our students for the universe of the patients that they’re going to be encountering.”
With these changes, the College has come a long way, Dr. Eyler says. At first, more than ten years ago, student evaluations of his courses in transgender health would include blunt expressions of disgust and questions about the need to endure such discussion, he says. “And I don’t get those anymore, teaching the same material.”
Eyler sees two reasons for that: “One is that our medical school has made tremendous progress in this area in a decade,” he says. “And the other is that so has the country.”

College of Medicine Sees Number of LGBTQ-identified Students Increase

To bring in more LGBTQ students — who ultimately will add to the number of LGBTQ doctors — Jeffries adjusted the admissions process last year to ensure that LGBTQ candidates are well represented in the admissions pool. That was tricky, because years of discrimination have encouraged many to remain closeted.
UVM’s voluntary process allows applicants to self-identify, making it one of the first two medical schools in the country to take this step, Jeffries says. “We’re giving students the assurance that we believe this is important,” he says. “We’re not asking this to be discriminatory. We’re asking to ensure that an integral portion of our community is represented.”
LGBTQ-inclusionIn the most recent admissions cycle, Jeffries says, the College saw the number of LGBTQ-identified students increase — along with those of all underrepresented minorities, which grew from 7 percent of the entering class in 2013 to 12 percent this year.
Matthew Shear, who is openly gay and moved with his partner for medical school, says he recognized the difference at UVM during his admissions interviews. He asked schools about their LGBTQ student populations, their support and funding of advocacy groups, their hospitals’ policies on dealing with transgender patients and the option for patients to specify a pronoun in their medical records.
“Some people just glazed over, like, ‘I have no idea what you’re talking about,’ ” Shear says. “At UVM, they’re like, ‘Oh, yeah, we’re working on it.’ And as a Michael Upton, MD, ’94 student, you can pick your own pronoun with the registrar.”
He also gauged interviewers’ reactions when he came out to them and discussed his undergraduate LGBTQ activities. Some responded with “complete dismissal” and treated “those components of my application as if they were unrelated to medicine.”
When the subject arose at UVM, the representative spent about a third of the interview talking about it, which sealed the deal for Shear.
“I definitely made it a priority,” he says, “to be someplace where I was going to be embraced and welcomed to be out while training as a physician.”

Dealing Effectively with a Temp Agency – and What to Expect

Image result for temp hiring“A temp agency – are you kidding me?”  That’s the understandable reaction of many upcoming or new BAs when someone suggests  going to see a temp agency.  But for upcoming graduates or unemployed recent graduates, it may be one of a number of options to consider, especially if some of this applies to you…
  • You are very unclear about the career path you want to pursue, or even the employment sector that most interests you – government? non-profits? private sector? start your own enterprise?
  • You worked your way through school in a retail job, nannying, etc. – and this limited your opportunities to do internships.
  • You are facing financial pressures and need to start earning money asap, but working in a hardware store is not an appealing career path.
“Temp-to-Perm” Positions.  Try to focus on agencies that emphasize temp positions that could convert into longer-term jobs.  Here are a few possibilities in DC:
How to Present Yourself to Temp Agencies
  • Put a bulleted “Administrative Skills Profile” at the top of your resume, listing the number of words per minute you can type, your software skills, and any experience you have with data entry, other digital filing, physical filing, mailrooms, doing inventory. (BTW, there’s lots of typing-test freeware available on the web.)
  • Be upbeat & energetic in your demeanor (!) – because the temp agency staffer interviewing you is trying to determine whether their client will like you.
  • Be ready to answer interview questions without hesitation; e.g., Are you restricting yourself to Metro-accessible employers? (probably say “yes”); Can you work weekends or evenings if needed? (say yes, but probably won’t be necessary); When can you start?
  • Be ready to prove yourself with the temp agency; i.e. be willing to take an initial offer that is not temp-to-perm, but which will build your credibility with the agency when the employer gives them a glowing report about this. Such initial offers could be a month long or as short as a few days.
  • Remember – you are not the agency’s client; the employer is.
Finally, applying to temp agencies is just one strategy.  You also should be applying for jobs in the normal way, via job boards and contacts; you should be networking you should and trying to get informational interviews.  And see your AU career advisor!