Instructor Blog: Tips for Succeeding in English Courses

Some students may feel as if they need to just simply survive English courses. As an instructor who teaches four different English courses at Bryant & Stratton, I wanted to share some tips for not just passing, but thriving in courses essential to your life-long learning and professional development.  
Most assignments in your English courses are focused on research and writing. This means that, to succeed, you will need to communicate an idea clearly and support it with research.  Thinking about how you can improve in those areas will help you in each English course. One common error I see is students not proofreading carefully. 
Almost all assignments in your English courses include a category in the rubric for grammar, including discussion. Taking the time to not only run spell-check (even in discussion) but proofread can be the difference between an “A” and a “B.” Creating even short assignments such as the initial posts for discussion and reflections in Word can ensure that you meet the word count requirement and have the opportunity to proofread carefully. Incorrect citation can greatly impact your grade.
Click here https://www.bryantstratton.edu/blog/2014/september/instructor-blog-citing-for-success to read more about APA format and avoiding plagiarism.  
Insufficient research is another area that can undermine an otherwise well-done assignment.  This brings us to one of the most important resources for students: the rubric. Rubrics are provided for most assignments, and all major assessments such as the portfolio project.
Remember, this is what your instructor uses to evaluate your work.  Look closely at each category and examine the quantitative requirements (number of sources, for example) and qualitative requirements (scholarly level of sources). Below are additional resources that are particularly useful for English courses:
  • The Virtual Library is an excellent resource. Think of it as a short-cut to scholarly sources. Also, we have 24/7 online librarians that can help you locate sources for a paper.  Learning how to navigate the Virtual Library and search efficiently for sources will save you hours of frustration.
  • Smarthinking is a tutoring service to help you with assignments. What this can also be helpful for is learning your own weaknesses. For example, if you consistently receive feedback about incorrect word choice or weak conclusions, this can help you learn to pay close attention to those areas.
  • The best resource for help on a particular assignment is, of course, your instructor. At the beginning of the week, look over all of the assignments for the week. Look over the directions and rubrics for major assessments as soon as they are available (in week 2 for many courses). If there is part of an assignment that is unclear, please email us! We are happy to help!
These strategies and resources will not just help you in your English courses, but in any assignment where research and writing are needed.

Don’t Make Rookie Interview Mistakes

Got your first interview coming up? Don’t be tempted to wing it. As competitive as the job market is these days, coming across as uninterested, unprofessional or unprepared during the interview will prove to be a big mistake. Here are three common interview mistakes and how to avoid them.
Being uninterested
Let’s face it, many of us move through life at warp speed these days. With so many demands, such as school, work, family, and a dire need to keep our social media followers updated, we are multitasking all over the place. Maybe multitasking works effectively in some situations, but in job interviews, it simply does not.
Francina Harrison, MSW, also known as The Career Engineer (http://TCEnow.com), has seen candidates check their watches, not silence their phones, appear rushed and act like there was someplace else they’d rather be.
“I was shocked that a candidate in today’s market would be so careless and [display] these behaviors. If you can’t make quality time to interview, how will you invest in quality time on the job?” she said.
Being unprofessional
Social media has fueled a lot of casual interaction that takes away from the formality of the professional world. Newcomers to the business world must show that they know the boundaries when it comes to business, casual and personal interaction.
Furthermore, job candidates must show they can hold a professional conversation – one that is balanced with talking and listening, and that is focused on the topic at-hand. After a brief period of small talk at the start of the interview, everything discussed should be succinct in delivery and related to how you are the perfect person for the job.
“One mistake recent college graduates might make is volunteering too much information,” said Harrison. “Instead of just answering the question, candidates keep talking and talking until they have talked themselves out of a job opportunity,” she said.
Being unprepared
Experts suggest researching the company: explore websites; read trade magazines and news articles; and follow social media sites. But, don’t stop there. You must also be able to hold an interesting and well-informed conversation about what you found. Take time to sit down and think about the discussion you could have around those topics. Don’t tell employers what they already know, like the mission statement. Instead, try to understand how the department or position fits into it that mission and talk about what in your background has prepared you to contribute to it.
Also, when asked if you have any questions, don’t say ‘no’ and don’t ask about benefits. Ask a question or two about the position expectations and then use your research again. For example, I read about the company plans to expand the community projects. What types of projects are being considered that my department might contribute to? Then, tie in your experience one more time.
“It’s a hyper-competitive market on a worldwide scale. Most college programs share skills in ‘traditional’ interviewing and obtaining careers,” Harrison. “But in this 21st century economy, power branding, sales and marketing of your career-related value is the name of the game.”
When all is said and done, don’t forget to seal the deal.
“Ask for the opportunity in an authentic and professional way,” said Harrison.
Bryant & Stratton College offers career services for all our students to help them put their best foot forward into the job market. Not a student? For information on how we can help you get started toward a new career, contact the Admissions office.

Developing Soft Skills While Earning Your Online Degree

Students pursue higher education in order to obtain the skills they need to get the job they want. This often means focusing on training and skills that are most relevant to their vocation of choice. For example, students who are studying to become nurses will spend a significant portion of their education focusing on subjects like biology and health science, while students pursuing an accounting degree, will spend more time studying topics such as finance and mathematics.
But many fail to recognize the importance of developing soft skills while earning their degree. The term, \”soft skills,\” refers to the personal qualities that allow an individual to interact and build relationships with others. Employers have recognized the importance that these skills play in job performance; more and more, they are looking to hire individuals who exhibit intelligence, critical thinking and information literacy, among other abilities.
These skills are crucial for nearly every type of job, and significantly affect your level of employability. Your ability to think, process information, and go with the flow is just as important as typical knowledge and training.
According to Forbes\’ list of the \”10 Skills That Will Get You Hired,\”theseproficiencies are indeed important for establishing your employability – the top four attributes listed were all soft skills. The four soft skills included in the list were:
  1. Critical thinking – using logic and reason to process information in a systematic, purposeful way.
  2. Complex problem-solving – being able to observe a situation, identify and judge all potential solutions, and implement the best possible option.
  3. Judgment and decision-making – the ability to consider the available options, based on the costs and benefits of each, in any given situation.
  4. Active listening – paying full attention to what a person is communicating and being able to synthesize the information, while asking the appropriate questions in a respectful manner.
As you research online degree programs to determine which one is right for you, it\’s crucial to find one that will put some emphasis on soft skills. While it is important to build a foundation of \”hard skills\” pertaining to your degree (e.g. finance and statistic courses for an accounting degree), it is also important to focus on developing and enhancing the interpersonal skills that will help you thrive in the workplace, therefore making you a more desirable job candidate.
Bryant & Stratton College Online aims to help students maximize their employability for career success through its Employability Series. This set of core competencies is integrated in to the College\’s online degree programs, to complement occupation-specific training and help graduates get hired. Interested in learning more about the online degree programs offered by Bryant & Stratton College Online? Call 1.888.447.3528 to speak with an admissions representative.

Tips for Managing Your Career Fears

John Lennon is often quoted as saying “There are two basic motivating forces: fear and love…” While the great musician probably wasn’t dispensing career information and advice, thinking about this philosophy may help you navigate your career – and the rest of your life – with success.
How often have you been motivated by fear? Maybe it started with being afraid to go back to school because you thought you were too old. Perhaps it was not going after a job or a promotion because you feared being rejected. Or, maybe you didn’t volunteer for a career-advancing project because you worried you didn’t have the right skills. Whatever it is, we are all too often held back by our own fears.
Pinpoint your fear
When said out loud (or written down) this can seem like an obvious step but it often takes a little thought to figure out what’s holding us back. One way to identify your specific fear is to think about something you really want in your career. If there’s something holding you back it will likely be at the end of your thought of what you want. For example “I want to that manager’s position but I’m afraid I won’t get it if I apply,” or “I want to go back to school but I’m afraid I won’t see my children as much.” When you understand your specific fear, then you can figure out how to diminish it.
Practice being afraid
Just like everything else in life, overcoming a fear takes practice. You may have seen extreme examples of this in immersion therapy for people with severe phobias. We’re not recommending that you jump head first into your deepest fears – especially without the guidance of a certified professional. But, practicing tackling small fears can help you gain the confidence you need to face bigger career-changing fears. Try to do something that scares you every day and you’ll be surprised how easily your other fears will dissipate.
Focus on the future, not regrets
It’s really easy to wish you had done something differently in the past. But focusing on these moments of regret could be affecting your present day decisions. There is a lot to learn by past mistakes or failures, but make sure you are thinking about what you will do differently next time not dwelling on the mistake itself.
Find a sympathetic ear
In the workplace, it can be hard to admit you are afraid of something – especially if that something is part of your job responsibilities. This can be especially true if you are young and just starting your career. However, finding someone you can trust at work to be an ally and a confidant can help you from getting in over your head or passed up for interesting assignments. By talking to someone in your office about your fear you may find they faced something similar and know what you can do to overcome it. If you can’t find someone at work, turn to your friends or family. Sometimes even just saying your fear out loud can help it seem less scary.
Reduce your stress
Fear is definitely linked to stress, so if you’re feeling particularly anxious about something make sure you add stress-reducing activities to your life. Eating right, exercising and meditating are all known to lower stress. Everyone is different so find something positive that helps take you to your “happy place” and make sure you do it a couple times a week. Conquering your career-related fears can help you advance in your current position and it may also help you get a new job (either now or down the road). When you get over your fears, you’ll be able to take greater risks that will result in greater rewards. Showing that you are the kind of person who can make an impact in an organization is a valuable employability skill and something that will make any employer take notice. Bryant & Stratton College Online aims to help students maximize their employability skills for career success through its Employability Series. This set of core competencies is integrated into the College’s online degree programs, to complement occupation-specific training and help graduates get hired. Interested in learning more about the online degree programs offered by Bryant & Stratton College Online? Call 1.888.447.3528 to speak with an admissions representative.

Carefully Consider the Decision to Change Your Major

Did you just finish your first year of college, only to realize that you do not enjoy your major? Thinking about changing to a new course of study?
You better be sure.
Did you just not happen to like these classes? Did you and your professor not hit it off? Were you bored with the first year of requirements because you want to get to the meatier classes the seniors are taking? If you are going to change your major, you better darn well despise it, because it may take a lot of work to earn back that year.
Brook Urban, senior academic success coach for Bryant & Stratton College Online, said the decision to change your major should not be based on a single feeling or experience.
“It is an important decision and should not be taken lightly,” she said. “It is important to consider the short and long-term effects.”
The first issue: not every requirement you took will transfer to your next degree. For example, if you were studying paralegal and decide to transfer into the medical administrative assistant program and Bryant & Stratton College, not a single paralegal class would transfer.
As for the long-term, Urban said, you need to consider, and answer, a series of serious questions: Why am I making this change? What career field do I want to break into? What credentials/education do I need to get a job in this field? As you consider these decisions, it is important to reach out to your academic advisor who can help them review their answers and determine how many credits will transfer.
If the student decides to make the jump, the academic advisor will be the one to process the request. They key to changing majors is making the switch as soon as you know you have chosen the wrong course of study for you.
“It is never too late to change your major, but I would recommend you try to decide early on in your degree program,” Urban said.

You Said What Online?

The great thing about starting a new year is that you can resolve to change all sorts of bad behaviors – you know, things like downing four glazed donuts every morning or a pint of Ben & Jerry’s Chunky Monkey every Friday night, spending way too much money on that online gambling site, or waiting until the last minute to get started on your course assignments.
Social Media Rubix CubeRight. We all know that probably most of those resolutions will be toast by, oh, mid-February at the latest. However, there is one resolution you need to make – and can probably keep – right now. It will not only make this year better for you, but in terms of your career future, it will likely keep potential employers from deciding you don’t quite have the professional maturity they were looking for.
What resolution is that? Simple: you resolve not to ever again say negative, whiny, snarky things about anyone in any online venue. Being critical of others in an online setting (think LinkedIn, Twitter, Facebook, a school social media site) is guaranteed to do more damage to you and your professional reputation than it will do to the person you’re criticizing. It makes everyone who reads your comments doubt your professional judgment (remember, as a student, you’re laying the foundation for your career), it leaves the impression that you’re a critical, negative person (who no one will want to work with), and in case those two damage factors aren’t bad enough, your comments never go away. 
Since one of your goals when creating your career options is to build a strong, positive professional reputation (your professional “brand’), you want to make sure that you’re not demonstrating the exact opposite through your online comments. It’s long been a management best practice that you praise in public and criticize (if necessary) in private. It’s exactly the same with your online communications: social media sites are public environments, and you want to be sure to treat them as such. One, it’s the right thing to do, and two, this will keep potential hiring managers from seeing any sarcastic, snide, or otherwise embarrassing comments you might have otherwise made in the heat of the moment.
Here are some basic student social media etiquette resolutions to make right now:
  • Never criticize online any person by name (or obvious identifiers); it makes you look petty, and gives the impression that you’re a bully (which of course we hope you’re not).
  • Never criticize online any organization with which you’re affiliated (for example, as an employee, former employee, student, or alumni); this will pretty much kill any chance you have of getting positive references from them, and future potential employers will shy away from hiring someone who vents their anger online.
  • Avoid “flame wars,” the online version of road rage; when someone’s using confrontational language online, disengage and let them make idiots of themselves all by themselves. Protecting your online reputation is way more important than winning an argument or having the last word.
  • Remember when your mom used to say “if you can’t say anything nice, don’t say anything at all?” Amazing how smart she turned out to be! Channel your inner mom and keep your online posts to information or comments that are useful, helpful, supportive, and/or positive.
When in doubt about an online post you’re about to make, ask yourself this question: Will this comment demonstrate to others how mature, professional, and smart I am (for years to come)? If not, you probably want to back away from that keyboard.
About the Author
Acclaimed Career Coach, Kim Dority is a frequent presenter for Bryant & Stratton College Online. Dority is an information specialist, consultant, career coach, published author and adjunct professor at the University of Denver in Colorado. She has written extensively on career development for students and new graduates and is a frequent presenter, lecturer and panelist on career-related topics. Kim’s areas of expertise include professional branding, career transitions and career sustainability.

Those that fail to plan…

If you live your life by the old saying, “those that fail to plan, plan to fail,” there’s an emerging career you may want to check out – Project Management.
What exactly is project management? The Project Management Institute, a globally recognized professional organization, defines it as “the application of knowledge, skills, tools, and techniques to project activities to meet the project requirements.” That’s a good start, but let’s use an example to bring this definition to life.
Let’s say you are looking to make some home improvements. Whether you want to renovate the kitchen, put on a new roof, or re-carpet the living space, you have to weigh all the alternatives against the timeframe, available budget, and other limiting factors. Once you’ve decided on what you want to improve, you’ll need to plan. Your plan will need to include all the steps to complete the project, a schedule of the work to be completed, evaluating and hiring contractors, getting building permits, and determining a final budget. The next stage is executing the plans. Plan execution can be an exciting time as you are coordinating all the activities and resources as well as monitoring the progress and making adjustments for the changes that are bound to happen. When the project is complete you can enjoy your improved home and revisit your plan to see what went right and what you might change for next time.
From this simple example, you can see that project management involves initiation, planning, execution, monitoring, and closure of an effort with a defined set of goals. To do this successfully, you have to use your knowledge of the problem, skills in planning, tools for estimation, and techniques for supervision.
Is a project management degree right for you? There are several personality tests available to you today that may help you evaluate whether you want to go into project management. The most famous is the Myers-Briggs Type Indicators (MBTI) test, developed during World War II by Katharine Cook Briggs and Isabel Briggs Myers to help women entering the workforce identify jobs where they would be most comfortable and effective.
You can find more information on the MBTI here, or use one of these free alternatives:
However, don’t rely solely on personality tests to determine if project management is for you.  These types of tests can provide some general direction, but a variety of personality types have found success in project management. A true assessment should include both a personality test as well as talking to people who are already in project management to find out if it would be a good fit.
What does it take to be a project management professional? If you are still interested in project management certification, you may be wondering how you can acquire the knowledge, skills, tools, and techniques you need to be successful. Earning a degree with a specialization in project management is the best place to start and this is where Bryant & Stratton College can help.
The curriculum for the General Management BBA Program includes a Specialization in Project Management. Students enrolled in the General Management BBA program have the option to specialize in Project Management. The curriculum combines the majority of the courses from the General Management BBA program coupled with the following Project Management courses:
  • BUSS230 Introduction to Project Management
  • BUSS360 Project Procurement Management
  • BUSS370 Project Risk Management
  • BUSS380 Project Scheduling and Cost Management
  • BUSS420 Project Management
If you’re interested in learning more, check out this link to request information, get a brochure, or apply today!
About the Author
Ron Torres, PMP is an adjunct professor for the on-line campus teaching the capstone course in project management. Ron has also worked professionally for an international electronics manufacturer, a leading employment website, and a not-for-profit research and development center.

Webinar Recap: Citation: Using APA & the Bluebook Together

In today’s internet-age information is so readily available, causing an increase in instances of plagiarism – especially accidental or ‘responsible’ plagiarism.
The webinar Citation: Using APA & the Bluebook Together helped attendees identify instances where citation is necessary and what reference materials to use and how to properly cite information.
Presented by Brandy Kreisler , Online Instructor at Bryant & Stratton College Online, the webinar specifically covered different field-appropriate citation styles as well as the importance of citation.
Additionally, the webinar highlighted:
  • How to avoid plagiarism through proper citation
  • How to cite basic materials using APA
  • How to cite basic legal materials using the Bluebook, a citation guide for legal materials
  • How APA and the Bluebook work seamlessly together in academic papers

Help! How do I cite legal materials in my papers?

As a paralegal student, or as a student who needs to cite a case or a statute in a paper, you may be wondering how to get started.  It may seem overwhelming to have both the Bryant & Stratton College APA Style Guide and the Bluebook sitting in front of you when you do not know which one is applicable to your paper. The first thing you need to know is that the Bryant & Stratton College APA Style Guide controls the vast majority of your paper.  It will assist you in setting up your margins, spacing your paper, and in creating the basic in-text citations and references you will need, among other things. 
The only time you need the Bluebook is to cite primary legal materials.What are primary legal materials? 
 These include cases, statutes, and administrative rules and regulations.  For everything else, use the Bryant & Stratton College APA Style Guide. How to Cite a Case in the References page:  The Bluebook will show you how to cite a case.  Rule 10 in the Bluebook teaches us that the basic triad of a case citation is the volume number, the reporter abbreviation, and the page number.  You need these three components to cite a case even when you locate the case online, such as through WESTLAW or via a webpage.  A case citation triad looks like this:  544 U.S. 1, where “544” is the volume number and “1” is the page number.  (Yes, we do mean the 544th volume on the shelf! )  
“U.S.” is the reporter abbreviation.  You may find reporter abbreviations in Table 1 of the Bluebook. The next piece you need in a case citation is the parenthetical.  The parenthetical tells the reader the year and may also share the court and jurisdiction of the case.  A parenthetical can look like this:  (S.D.N.Y. 2000) or like this: (2012).
Finally, you will need to lead off with the party names, such as Tenet v. Doe.  Italicize the names; do not underline them.  Use “v.” but never “vs.” or “V.”   Rule 10.2 of the Bluebook goes into great detail as to how you should shorten the party names down from something like “George J. TENET, Individually, Porter J. Goss, Director of Central Intelligence and Director of the Central Intelligence Agency, and United States, Petitioners, v. John DOE, et ux.” When you put these components together, a case citation looks like this: Tenet v. Doe, 544 U.S. 1 (2005). Once you have your case citation, it should go into the references page along with all of your other references.
How to Cite a Case as an in-text citation
When you are discussing your case in your paper, you will need an in-text citation for it, the same as you would for any other source.  For the in-text citation, simply use the party names and the date. Examples Tenet v. Doe (2005) has held that spies cannot sue the CIA to enforce espionage contracts. ~or~ In Tenet v. Doe (2005), the court wrote, “We think the Court of Appeals was quite wrong in holding that Totten does not require dismissal of respondents’ claims” (p. 8). In later blog posts, we will go through how to cite statutes and how to cite administrative rules and regulations.  I hope that this first part will help you to understand the role the Bluebook plays in your papers.  Far from being a competing guide, it is a vital supplement that will allow you to cite legal materials in your papers in a standard, professional manner. If you have any questions about this post, or about citing legal materials in general, please contact me at on.kreisler.brandy@mail.bryantstratton.edu . Happy Bluebooking!
About the Author Brandy Kreisler has taught online for more than six years, and is passionate about legal research and writing. Ms. Kreisler holds a law degree from Texas Tech School of Law and a Masters of Library and Information Science from the University of Washington, where she specialized in legal research.

Webinar Recap: “Exploring Career Options: How Many Ways Can You Use Your Degree?”

The “Exploring Career Options” webinar provided tactics and information resources to discover a variety of professional paths to attendees. The  presentation also enabled attendees to:
  • Understand and be able to use the best frameworks to explore the diversity of degree-related career opportunities
  • Identify and use the best people and information resources for researching their options
  • Determine the best questions to ask, and how to ask them so potential employers and career-connectors will want to respond
Acclaimed career coach Kim Dority lead the webinar. Ms. Dority is a frequent presenter for Bryant & Stratton College Online and has been writing about and teaching courses on career training for more than a decade.
“Several careers can stem from every degree, but it can be difficult to figure out what possibilities exist. There is both an art and a science to translating knowledge from a degree and personal experience into a variety of careers,” said Dority. “This webinar will provide practical step for job seekers and students wondering what career options are available to them.”
View Recorded Webinar Now

Webinar Recap: "Exploring Career Options: How Many Ways Can You Use Your Degree?"

The “Exploring Career Options” webinar provided tactics and information resources to discover a variety of professional paths to attendees. The  presentation also enabled attendees to:
  • Understand and be able to use the best frameworks to explore the diversity of degree-related career opportunities
  • Identify and use the best people and information resources for researching their options
  • Determine the best questions to ask, and how to ask them so potential employers and career-connectors will want to respond
Acclaimed career coach Kim Dority lead the webinar. Ms. Dority is a frequent presenter for Bryant & Stratton College Online and has been writing about and teaching courses on career training for more than a decade.
“Several careers can stem from every degree, but it can be difficult to figure out what possibilities exist. There is both an art and a science to translating knowledge from a degree and personal experience into a variety of careers,” said Dority. “This webinar will provide practical step for job seekers and students wondering what career options are available to them.”
View Recorded Webinar Now

How does Math fit into your Career?

As a Math major, I spent eight years of training at a University where I learned all the intricacies of how Mathematics works. Throughout that time, I had the same question many of you currently have i.e., how does math fit into my career?
Two weeks after I graduated, I started working for a large insurance company just north of San Francisco, California. I spent almost 17 years working for that same company.  Six of those years were in a field called Management Information Systems, and I spent almost 11 years in business management and business development for the same company. During those years, I spent considerable time using all the math skills I built up in my university training. What I found is that there are three specific areas that you will continue to use the math skills you learn in college:
  1. Analysis – Defined as the separation of the whole into component parts. Working in the Management Information Systems (MIS) area, I often had to integrate large scale data applications into a mainframe environment. To do so, I had to research and understand all the different processing streams and systems that were impacted. In essence, I had to look at the bigger picture, then plan out my implementation schedules for the programs implemented each evening. These programs affected over a million customers so there was no room for errors in this process.  It required detailed analysis of each implementation cycle each evening.
  2. Problem Solving – Defined as a thought process for solving problems. Working at different levels of business management, I was often confronted with problems to address and solve. These problems came in the form of developing department budgets, finding ways to decrease expenses, looking at opportunities to improve performance, and evaluating employees.   Each of these areas are standard business areas which often have to be addressed. In essence, I was using problem solving techniques to come up with proposals, solutions and future directions for the departments I had.
  3. Logic – Defined as reasoning conducted or assessed according to strict principles. I spent two years in the areas of business development. During those years, I had to come up with marketing and business plans.When working in the sales fields, you have to follow and come up with very specific plans to meet your sales goals. It requires the discipline of logic and using a sound understanding of your customer and your market area as well as knowing your competition. Logic helped me to think through all my plans to ensure I met and exceeded all my goals.
When you think about the skills that you learn in your math classes i.e., Analysis, Problem Solving and Logic, each of those are easily applied to investments, financing, business, the medical industry and any field that requires these skill sets. So, the next time you’re in a math class at Bryant & Stratton College, remember, you’re not just working on skills to get you through a class, but rather you are building skills to make you successful in your career.
About the Author:
Hector Valenzuela, M.A. is a Math Faculty member at Bryant & Stratton College – Online. In addition to his work in the field of applied Mathematics, he also spent 17 years in application areas of: Management Information Systems, Business Finance and Business Development

Make the Most of That Informational Interview or Job Shadow Opportunity (Without Asking for a Job!)

You probably already know that two of your most effective techniques for exploring career options are informational interviews and job-shadowing. Both put you in positions where you can ask questions, discuss alternative career paths, get insights from insiders on job and industry pros and cons, and in general figure out if this is a career path of potential interest to you.
And you know that you never, ever use an informational interview or job shadowing as a sneaky, sideways approach to landing a job interview (basically, that’s the fastest way to get bounced out the door….).
But there are some informational interview questions you can ask during your job shadow as well as other cool benefits from your informational interview or day(s) spent job-shadowing.
How Informational Interview Questions can Benefit your Career
Build your professional reputation  Both informational interviewing and job shadowing give you an opportunity to impress someone with your professional, mature demeanor. So be prepared with thoughtful questions that showcase your knowledge of the job be on time if not a few minutes early to your meetings, dress professionally, take notes when your contact provides you with advice and counsel, listen way more than you talk, and always follow up with a thank-you note.
Build your professional network Every time you come into contact with someone in your profession (or the profession you’re working towards), you want to capture that connection. That’s how you start building the professional network that will sustain you over a multitude of career changes, and potentially open up a similar number of career opportunities. So after you’ve impressed your contact with how professional you are (and sent your thank-you note), follow up shortly with a request to connect on LinkedIn so you can stay in touch.
Learn how the company hires One of the most important questions to ask in an informational interview or job shadow is “how did you get your job?” If you’re potentially interested in working for the employer in question, this will give you an indication of how they hire (for example, through a recruiter, based on resumes submitted online, via internal referrals, etc.) for future reference.
Get a sense of the company culture  When you ask people what they like most/least about their job, their answers may have more to do with their employer than the actual work they do. Try to distinguish between the two, so you can understand what responses indicate a positive or toxic organizational culture if you’re potentially interested in this employer. (However, keep in mind that in large companies the “corporate culture” can vary by department and by boss.)
Get a broader sense of the industry – and additional employers/job opportunities One of the questions you can ask during an informational interview or job shadow is who your contact sees as his or her employer’s main competition. Although you would never disclose any information about the company that your contact shared with you, that doesn’t mean that you can’t use what you’ve learned to understand what type of job or career you might want to pursue with a different company in the same industry.
Ready to start exploring your career options? Now’s a great time to start lining up some informational interviews and job-shadowing opportunities! Need help? Check out Career LifePrep for advice and assistance

So, Just What is a Good Elevator Speech – And Why Do You Need One???

Think of a good elevator pitch for job seekers as a 30-second explanation to a complete stranger of what you do (or what you would do amazingly well if given the opportunity) in language that’s clear, concise, and conversational. It’s an essential part of your professional brand, and yet often it’s one of the toughest things to come up with.How Long is an Elevator Pitch?
Based on the idea that you’re in an elevator with someone who asks you what you do and you’ve got the length of the elevator ride to dazzle them (or at least pique their interest), the best elevator pitch should focus not so much on what you do, but on the benefits of what you do for your employer, customers, patients, or perhaps clients.
Putting Together a Great Elevator Speech
As noted, you want your elevator speech to explain not just what you do, but also the benefits those skills provide. So, for example, your elevator pitch outline may start out with a statement similar to one of these:
  • \”I’m a nurse at the local VA hospital, and I use my nursing skills to work with veterans who’ve suffered spinal cord injuries to help them regain their independence.\”
  • \”I’m a programmer with a company that develops websites for online retailers, and I help clients translate their ideas into terrific purchase experiences for their customers.\”
  • \”I manage a great team of customer service reps for a cable telecommunications company that prides itself on placing in the top five customer satisfaction rankings every year.\”
  • \”I’m an HR specialist and I get to work with all of our new hires to make sure they’re successful in their new careers with our company.\”
  • \”I’m studying to get my associates’ degree in paralegal studies so I can get my dream job working with a law firm that specializes in environmental law.\”
  • \”I recently graduated with a degree in interactive media design, and I’m currently volunteering with the local high school art program while pursuing job openings with all of the different types of companies that need interactive media design.\”
Notice how each of these statements “positions” you to your fellow elevator rider:  you’ve expressed enthusiasm for what you do, you’ve indicated that you’re an engaged professional, and you’ve demonstrated that you’re sufficiently confident to be able to talk to a stranger.
In addition, each one of these elevator speech examples for college students gives your companion an opening to ask you more about what you do. It’s almost as if you’re providing the opening line of an interesting story. If you’ve expressed enthusiasm for your work (or potential work), people are likely to want to hear more, which gives you an opportunity to talk a bit more about your career and/or career aspirations (with the goal of demonstrating your value and contribution). If asked, you can give an example of something your skills enabled you to do that you’re really proud of, or think especially interesting.
Always Reciprocate – Ask Them What They Do!
This is the element of an elevator speech that people often fail to mention: always reciprocate! With genuine interest, ask them to tell you about their work or career.
This provides you with two benefits: 1) you don’t come across as a self-absorbed, boring jerk, and 2) it tells you whether this conversation might develop into a valuable professional connection for one or both of you.
Perhaps the Best Payoff of a Good Elevator Speech….
And just in case you’re wondering if working on a killer elevator speech is really worth the effort, keep in mind the other really important benefit you get from this: your folks/spouse/in-laws/kids will now have something they can tell people when asked what you’re up to!
For more information about programs designed to help you advance your career, contact the Admissions office at Bryant & Stratton College.
About the Author:
Acclaimed Career Coach, Kim Dority is a frequent presenter for Bryant & Stratton College Online. Dority is an information specialist, consultant, career coach, published author and adjunct professor at the University of Denver in Colorado. She has written extensively on career development for students and new graduates and is a frequent presenter, lecturer and panelist on career-related topics. Kim’s areas of expertise include professional branding, career transitions and career sustainability.

Can we Trust an “Eyewitness”?

Yes sir, the light was green, I am positive…or was it yellow….maybe it just turned yellow….ok, now I am not sure…
 The exciting field of criminal justice is all about dealing with people; whether in the course of an investigation, arrest, court proceeding, or corrections setting.  One of the most frustrating aspects of this occupation is attempting to gather facts in the course of ones duties. 
I cannot recall how many times I have performed interviews from seemingly reliable individuals, only to find later that their factual account of an incident was incorrect? Sometimes we are lucky and find those “ideal” witnesses, who seemed to have a clear, unobstructed view of the event, and appear to be completely unbiased, yet when interviewed, they falsely recount even the most simplest of facts.
One such investigation comes to mind that stemmed my interest in this topic area of research. I was performing a field investigation of a possible “jump in” in the claimant’s vehicle.
The claimant was receiving aggressive medical treatment, yet my insured and the police report did not place him in the claimant’s car. I located two eyewitnesses to the event who were standing on the exact corner of this intersection accident; both with a clear view of the loss and of course the claimant’s car. These were ideal witnesses, both were college educated, presented themselves well, and were unbiased, yet when I interviewed them, they could not even provide the correct color of my insured’s car, which was a distinctive yellow hue.
Some of the seemingly “simple” questions appeared inaccurate- weather, clothing etc…Immediately I thought of how unreliable these reliable witnesses were and wondered why they could not provide a clear account of the simple facts of loss. The reliability of eyewitness testimony is not a new topic of research; it has been explored for more than a hundred years by psychologists and legal experts. Let’s take a brief look at the historical development of eyewitness reliability to establish a foundation for our topic.
In his seminal book, “On the Witness Stand” (1908) Hugo Mu¨nsterberg questioned the reliability of witness testimony. He is considered one of the early pioneers of research and development in this topic area of law and psychology. His early research has shown itself to be applicable to many contemporary situations involving testimony. Mu¨nsterberg performed a significant study which supported his theory of witness unreliability. In the study he had a sample group of children and adults view pictures of a farmer’s room, immediately afterward they were asked a mixture of leading and objective questions. These studies revealed that the adult sample was highly misled by leading questions, but the children were not. The younger group seemed to be less resistant to suggestion than adults.
Contemporary researchers such as Roberts & Schneider (2000) have also supported these findings. Can we infer from these studies that the younger witnesses provide more accurate testimony? The research suggests that we can. A similar study by Valentine, Pickering, and Darling (2003) studied the identification accuracy of 640 witnesses from 314 lineups conducted in London. The researchers categorized the age of the witnesses and correlated their findings to accuracy. They found overwhelmingly, that the age of the witness had a significant effect on identification accuracy, with a rate of 48% accuracy in the under 20-year old group as compared to 28% in the 40-plus group. How about the testimony of the claimant or insured, we would think that someone directly involved in the event would be able to provide a clear recount of the occurrence. However, studies have proven otherwise.
A significant study performed by Patricia Tollestrup, John Turtle, and John Yille (1994) focused on how individuals acquire and retain information from an occurrence. They studied specific cases where a suspect confessed to a crime and also involved eyewitness victims and bystanders. The study revealed that bystanders had a more accurate memory of the crime scene than the victims involved. Victim accuracy rate was 40% lower than that of the bystanders. The most significant aspect of the study surrounded the findings that both the bystanders and the victim eyewitnesses chose the right criminal only 48% of the time in a lineup.
This study illustrates that eyewitness testimony is very weak and unreliable. It also shows that if the eyewitness was directly involved in the crime, chances are their testimony is even weaker because of many factors that bias their memory. In the early 1990’s the development and use of DNA evidence in criminal cases was a significant “eye opener” in eyewitness reliability. The revisiting of cases across the world revealed the many criminals that were initially convicted by eyewitnesses were exonerated by DNA evidence. This caused new found interest in reliability.
Tests by psychologists using mock crime scenes has revealed that eyewitnesses are incorrect approximately half (50%) of the time. In 1996, the Department of Justice assembled a panel of leading psychologists to address this reliability issue and develop strategies to assist with gathering more reliable information. They concluded that the interview format can often times have an affect on the outcome of the testimony. That is, they recommended asking very open-ended questions, so as to extract a more unbiased account of events. They also recognized that the less time that elapses between the interview and the occurrence can also have affect on accuracy. So what can we conclude from this research. Many of the studies overwhelmingly revealed that eye witness testimony is highly unreliable; approximately 50% of the time their testimony is inaccurate.
The message gleaned from this article should not be to discount all eyewitness testimony, instead to use the testimony as part of your overall investigative strategy. Actually sir…now that I have thought about it I am sure the light was yellow…I think…
About the Author: J. Michael Skiba, MBA, is a full time special investigations unit manager for a large financial company where he specializes in financial fraud investigations.  In addition, he has been an adjunct instructor at the campus and online level for approximately ten years.  He is a regular presenter and publisher of fraud related topics, and is currently pursuing his PhD in criminal justice.  He is heavily involved with industry associations and holds several executive board seats, including acting President of the New York State Association of Special Investigative Units.