ROLE OF NAAC IN PROMOTING QUALITY ON HIGHER EDUCATION

The core mission of higher education is to educate, train, undertake, research and provide service to the community. The Higher Education in India is the Second largest system in the world. It has witnessed many fold increase in its institutional capacity since independence- from 1950 to 2012, the number of universities from 20 to about 431, colleges from 500 to 20,677 and teachers from 15, to 5.05 Lakhs with student enrollment from 1.00 lakh to over 116.12 Lakhs. Then to protect the quality of the higher education institutions, the National Policy Mission propose the Accreditation unit. Based on this, University Grants Commission (UGC), under section 12 CCC of the UGC Act (Act 3 of 1956), established the National Assessment and Accreditation Council (NAAC) as an Autonomous Institution on 16 September 1994 with Registered Office at Bangalore.

The National Assessment and Accreditation Council is in its 18^th year of operation now. Seventeen years may not mean a long time in the annals of Indian higher education, which may data back to the ancient period of ‘Nalanda’ and ‘Takshashila’, but it can certainly be a sufficiently long period for a National Quality Assurance Agency to take stock of its policies and practices. The decade-old history of NAAC is a story of many triumphs and tribulations. Addressing the quality concerns of world’s second largest higher education system has meant, adding several dimensions to the experiences of quality assurance initiatives of NAAC. Quality assurance models, as with higher education systems themselves, are designed to fulfill long- term collective needs. The quality assurance agencies are obliged to face enduring questions such as defining and maintaining standards of quality and equally important need to keep their methodologies up- to –date and responsive to shifting societal needs. The important actions and methodologies of NAAC are explained here.

QUALITY MOVEMENT IN INDIAN HIGHER EDUCATION

The British Standard Institution (BSI) defines quality as “the totality of features and characteristics of a product or service that bear on its ability to satisfy stated or implied needs” (BSI, 1991). As teachers, principals, heads of departments and planners and policy makers in education, you may be having this question in your mind – why worry about quality? This is because of the following reasons:

1. COMPETITION: – We are entering a new regime, where competition among educational institutions for students and funds will be highly significant. In order to survive in such a situation, educational institutions need to worry about their quality.

2. CUSTOMER SATISFACTION: – Students, parents or sponsoring agencies as customers of the educational institutions are now highly conscious of their rights or getting value for their money and time spent.

3. MAINTAINING STANDARDS: – As educational institutions, we are always concerned about setting our own standard and maintaining it continuously year after year. In order to maintain the standard, we should consciously make efforts to improve quality of the educational transactions as well as the educational provisions and facilities.

4. ACCOUNTABILITY: Every institution is accountable to its stakeholders in terms of the funds (public or private) used on it.

5. IMPROVE EMPLOYEE MORALE AND MOTIVATION: Your concern for quality as an institution will improve the morale and motivation of the staff in performing their duties and responsibilities

6. CREDIBILITY, PRESTIGE AND STATUS: If you are concerned about quality, continuously and not once in a while, it will bring in credibility to individuals and your institution because of consistency leading to prestige, status and brand value.

7. IMAGE AND VISIBILITY: Quality institutions have the capacity to attract better stakeholder support, like getting merited students from far and near, increased donations/ grants from philanthropists/ funding agencies and higher employer interest for easy placement of graduates.

The important quality movements in India are explained below:

The University Grants Commission (UGC) with its statutory powers is expected to maintain quality in Indian higher education institutions. Section 12 of the UGC Act of 1956 requires UGC to be responsible for “the determination and maintenance of standards of teaching, examinations and research in universities”. To fulfill this mandate, the UGC has been continuously developing mechanisms to monitor quality in colleges and universities directly or indirectly. In order to improve quality, it has established national research facilities, and Academic Staff Colleges to re-orient teachers and provide refresher courses in subject areas. The UGC also conducts the National Eligibility Test (NET) for setting high standards of teaching. Various committees and commissions on education over the years have emphasized directly or indirectly the need for improvement and recognition of quality in Indian higher education system. The concept of autonomous colleges as recommended by Kothari Commission (1964-66) has its roots in the concept of quality improvement. Since the adoption of the National Policy on Education (1968), there has been a tremendous expansion of educational opportunities at all levels, particularly in higher education. With the expansion of educational institutions, came the concern for quality. The constitutional amendment in 1976 brought education to the concurrent list making the central government more responsible for quality improvement. The New Education Policy (1986) emphasized on the recognition and reward of excellence in performance of institutions and checking of sub-standard institutions. Consequently, the Programme of Action (PoA) in 1986 stated, “As a part of its responsibility for the maintenance and promotion of standards of education, the UGC will, to begin with, take the initiative to establish an Accreditation and Assessment Council as an autonomous body”. After eight years of continuous and serious deliberations, the UGC established NAAC at Bangalore as a registered autonomous body on 16th September 1994 under the Societies Registration Act of 1860.

HISTORY OF NAAC

The milestones in the emergence of NAAC can be identified as follows:

1986: UGC constituted a 15-member committee on Accreditation and Assessment Council under the chairmanship of Dr. Vasant Gowarikar.

1987-1990: Nine regional seminars and a national seminar organized to debate Gowarikar Committee report.

1990: Dr Sukumaran Nair’s project report submitted to UGC that reflected a consensus to have an accreditation agency accountable to UGC.

1992: The revised New Education Policy reiterated all round improvement of educational institutions.

1994: Prof. G. Ram Reddy committee appointed to finalize the memorandum of association and rules and regulation of the accreditation board (July 1994).

1994: National Assessment and Accreditation Council established at Bangalore (September 1994).

VISION AND MISSON

VISION: – To make quality the quality defining element of higher education in India through a combination of self and external quality evaluation, promotion and sustenance initiatives.

MISSION

v To arrange for periodic assessment and accreditation of institutions of higher education or units thereof, or specific academic programmes or projects;

v To stimulate the academic environment for promotion of quality of teaching-learning and research in higher education institutions;

v To encourage self-evaluation, accountability, autonomy and innovations in higher education;

v To undertake quality-related research studies, consultancy and training programmes, and

v To collaborate with other stakeholders of higher education for quality evaluation, promotion and sustenance.

Guided by its vision and striving to achieve its mission, the NAAC primarily assesses the quality of institutions of higher education that volunteer for the process, through an internationally accepted methodology.

VALUE FRAMEWORK

To promote cognizance developments and the role of higher education in society, NAAC (2004) has developed five core values:

1. Contributing to national development

2. Fostering global competencies among students

3. Inculcating a value system in students

4. Promoting the use of technology

5. Quest for excellence

GOVERNANCE STRUCTURE

NAAC’s working is governed by the General Council (GC) and the Executive Committee (EC) on which University Grants Commission (UGC), All India Council for Technical Education (AICTE), Ministry of Human Resource Development (MHRD), Association of Indian Universities (AIU), Universities, Colleges and other professional institutions are represented. Senior academics and educational administrators are nominated as members on these two bodies.

President- General Council: – Prof. Ved Prakash has held eminent positions in a number of premier organizations dealing with Higher education, School education, and Personnel selection.

Chairman- Executive Committee: -Clause 19(b) of the Rules of NAAC- Every meeting of the executive committee shall be presided over by the Chairperson of the executive committee and in his/her absence by the Vice Chairman of UGC, and in the absence of both the senior most member of the Executive Committee.

COMMITTEES

NAAC functions through its General Council (GC) and Executive Committee (EC) and other academic, advisory and administrative sub committees. NAAC draws its expertise from senior academics of undoubted integrity from all over India.

Important committees under NAAC are as follows:

1. General Council

2. Executive Committee

3. Finance Committee

4. Building Committee

5. Appeals Committee

6. Purchase Committee

7. CRIEQA Committee

INSTRUMENTATION AND METHODOLOGY

A new methodology was introduced in April 2007, as per this methodology, the higher education institutions are assessed and accredited in a two step approach.

In the first step, the institution is required to seek Institutional Eligibility for Quality Assessment (IEQA) and the second step is the assessment and accreditation of the institution. NAAC has identified seven criteria-Curricular Aspects, Teaching, Learning and Education, Researches, Consultancy and Extension, Infrastructure and learning Resources, Student support and Progression, Governance and Leadership and Innovative practices.

The methodology of NAAC is evolved over 15 years and has undergone several changes based on feedback from stakeholders to match pace with changing higher education scenario. In keeping with this tradition NAAC has initiated stakeholder consultation process of a long time also having contributed to the evolution of NAAC.

The Assessment and Accreditation is in three dimensions which are explained below:

1. ON-LINE SUBMISSION OF A LETTER

2. PREPARATION OF SELF STUDY REPORT” – The first and most important step in the process of assessment is the submission of the self study report to NAAC. NAAC believes that an institution that really understands itself- its strengths and weaknesses, its potentials and limitations. Self- study is thus envisaged as the backbone of the process of assessment. NAAC insists that the report contain two parts. Part I may contain data about the institution under the seven criteria for assessment for which NAAC has developed a format. Based on the data collected in part I, the institution is expected to analyze its functioning and performance, and self-analysis becomes part II of the self- study report.

3. PEER TEAM VISIT: -The selection of team members and their subsequent visit to the unit of accreditation are stages in a process that begins as soon as an institution submits its self- study report. The visit by the peer team gives the institution an opportunity to discuss and find ways of consolidating and improving the academic environment. As the first step to constitute the peer team, NAAC identifies a panel, from the extensive database of experts, with national- level representation and consults the institution about any justifiable reservations it may have regarding any member of the panel. During the on-site visit, keeping in mind philosophy of NAAC, the peer team does an objective assessment of the quality of education offered in the institution through three major activities- visiting departments and facilities, interacting with various constituencies of the institution and checking documentary evidences.

4. GRADING AND CERTIFICATION: – The major role of the peer team is to provide the institutional score and the detailed assessment report. The rest of the process is to be performed by NAAC as directed by the executive committee. If overall score is not less than 55%, the institution obtains the accredited status. Accredited institutions are graded on a five- point scale with the following scale values:

GRADE	INSTITUTIONAL SCORE
A++	95-100
A+	90-95
A	85-90
B++	80-85
B+	75-80
B	70-75
C++	65-70
C+	60-65
C	55-60

Institutions, which do not attain the minimum 55% points for accreditation, would also be intimated and notified indicating that the institution is “assessed and found not qualified for accreditation”. After EC’s decision, the institution is informed of the overall grade along with the criterion- wise scores and the information is included on the website. `

QUALITY INITIATIVES BY NAAC

1. Quality Sustenance and Promotion by sensitizing institutions to the concepts such as credit transfer, student mobility and mutual recognition

2. Establishment of State-Level Quality Assurance Co-ordination Committees (SLQACCs) in different States

3. Networking among accredited institutions in order to promote exchange of \”Best/Innovative Practices”

4. Dissemination of Best/Innovative Practices through seminar/workshops and NAAC publications

5. Financial support to accredited institutions for conducting seminars/conferences/ workshops etc. on quality issues in Higher Education

6. Establishment of Internal Quality Assurance Cells

7. State-wise analysis of Accreditation Reports for policy initiatives

8. Promoting the concept of Lead College and Cluster of Colleges for Quality initiatives

9. Research grants for faculty of accredited institutions to execute projects on different themes / case studies

10. Initiation of student involvement for quality enhancement

11. Developing international linkages for mutual recognition through accreditation

ROLE OF NAAC IN CHANGING SCENARIO

Role of NAAC in the changing scenario of higher education needs to be redefined with respect to recognition cum accreditation, programme accreditation, national level ranking of universities, preparation of national benchmarks, national and international database, research and development centre, developing reports and policy papers to Government of India (GOI), accreditation of multiple accreditation agencies, recognition of regional/state level accreditation bodies etc.

Assessment and Accreditation by NAAC may be made mandatory for all higher education institutions of the country.

· NAAC may start programme accreditation

· Ranking of institutions may not be very much relevant when compared to grading

· All accreditation agencies including NAAC are to be accredited once in three years.

· While NAAC could be accredited by recognized international accreditation bodies, NAAC could perform this function for all the multiple accreditation agencies getting recognized by Government of India (GOI).

· NAAC grading and duration of accreditation may be linked and longer period of accreditation may be considered for the third cycle of institutional accreditation.

· NAAC needs to continue to be an Apex Assessment and Accreditation body for higher education institution, in the country providing vision and leadership.

NAAC SUGGESTIONS

NAAC suggestions for overall development of the higher educational institutions, given below;

1. Since the state Govt. is deputing a large number of teachers for undergoing B.Ed programme, this is making the classes a bit crowded.

2. Further, the Govt. colleges in the state are under the dual control of the University on one side and the Govt. on the other. Would it be possible for the Govt. & the University to make these colleges as constituent colleges of the University, thus paving the way for their better growth & development?

3. In view of the increased number of seats & diversification of courses, the college needs to have more number of teachers, especially in languages.

4. Laboratory facility needs to be enriched and expanded.

5. College should have a well equipped language lab, especially in view of the fact that every B.Ed Trainee opts for one language.

6. The college caters to the academic needs of the students who came from far off areas like Kargil and Ladakh; it needs to have hostels for boys and girls students.

7. As internship & practice of teaching are separately shown in the syllabus, internship needs to be streamlined & broad based.

8. Provision of some merit cum means scholarships need to be made for students from weaker section of society in view of the trend of increase in fee structure every year.

9. The suggestions put forth by the faculty to the University that the Project work should not be group work, needs immediate attention to avoid discrimination.

10. The Computer lab should be expanded, have more qualified Teachers; Faculty improvement programme should be strengthened.

CHALLENGES AHEAD IN HIGHER EDUCATION

The recent developments mainly globalization of education and the extensive use of educational technology have made the issue of quality measurement even more complex. The quality assurance systems have to constantly modify their procedure to address a growing variety of open and distance learning opportunities, which is stimulated by the use of information technologies. The review procedures developed for conventional system are hardly sufficient for electronic delivery methods, which has a wider reach.

A large number of institutions are offering distance education programmes. They use multimedia strategies, enroll higher number of students of heterogeneous backgrounds and differ considerably in their capacities to use electronic media and delivery infrastructure. The development has serious implications for quality assurance agencies.

A similar concern arises in the context of international students’ mobility due to globalization of education. When student enroll in other countries of foreign universities offering programmes in the students home country, the study plans must be evaluated to establish equivalence of their degree programmes.

The emergence of private higher education institution is also a greater concern to maintain quality and standard. Privatization creates little problem but the commercialization of self financing institutions create lot of problems for maintaining quality as making profit is their main concern. They run the institution without well qualified staff, needed infrastructure, student facilities, research etc. In such type of institutions, the relationship between the capacity to offer quality programmes and the scale of delivery of services is hard to establish. Because of the internationalization of education, the solution to the major issues and problems concerning quality assurance should be sought through co-operation among institutions and countries. Therefore, global effort is needed to deal with the challenge to quality assurance.

CONCLUSION

An Internal Quality Assurance Cell has to play crucial role in protecting the quality of education service in India. The establishment of this cell is a mandatory task before every higher education institution that is planning to go for NAAC accreditation. Educational Institution, NAAC, AICTE, UGC and state and central governments has to impose certain kind of restrictions on every higher education institution in quality aspects of the service delivery which will place them in certain pressure in different quality dimensions. Now everybody has realized the importance of quality deliverables in this sector to protect the local institutions from the foreign institutions which has already entered into the country and received prominent response from the prospective students’. If our higher education institutions and regulatory bodies failed to maintain quality aspects in delivering the quality education service; those institutions definitely will disappear from the education map of India. Therefore sustaining quality in this crucial sector which will mould the future of our upcoming generations is a prime responsibility of our education system which will be possible only through continuous monitoring with the support of Internal Quality Assurance Cell of every Higher Education Institution.

Borrow at negative interest rates ? What has the world come to

Sometimes the world of finance is utterly incomprehensible to , well, even finance guys. Take for instance what has been happening in Europe.

A few governments in Europe have been issuing short term bonds carrying negative interest rates. That means you pay for the privilege of lending to the government ! Even Spain (the country tottering on a default a couple of years ago) has done this. But these worthies, which include Germany, Austria and Finland as well, issued only short term debt like this.

Switzerland has this week taken it to a different level. It has issued 10 years bonds at negative interest rates. TEN YEAR BONDS. The first country in the world to do so. And it was handsomely oversubscribed.

So what is happening ? Why would any idiot pay to lend money. Doesn\’t it turn everything we know about finance upside down ?

We are in completely uncharted territory and nobody knows what the implications are. Borrowing binges are likely. Will banks now start to charge you for depositing money into your account ?

Part of the \”logic\” of the people buying these negative interest bonds is as follows

When interest rates fall, bond prices go up (Its too technical to explain in layman terms, but take this for a fact)

They are expecting interest rates in Europe to fall further

When that happens the prices of these bonds will rise. They will sell and make a profit !

Of course, in the long run some idiot will be left holding a pile of worthless shit. But finance is all about the short term (alas, becoming extremely short term). Who cares for the sucker in the long run.

Very clever. If only all the fantastic brains who are thinking up incomprehensible ideas in finance were to turn their minds to solving some of the world\’s more real problems ………..

By the way, if you are in IT, here\’s a golden opportunity, not unlike Y2K. Bank\’s IT systems are not tailored to deal with a minus sign in the interest column. Have to rewrite millions of lines of code ……..

Right problem ; Wrong solution

The extreme left , as this blogger is wont to repeat ad nauseam, is as bad as the extreme right. The champions of the hard left – Bernie Sanders in the US and Jeremy Corbyn in the UK have one policy in common that is a good example of this. Free college for everybody.

They also have another thing in common which is often the case with the left\’s policies. Right problem. Wrong solution.

First the right problem. Its a complete disgrace that in a developed country, a young person starts working life under a mountain of debt. Outstanding student debt is now £100bn in the UK, and a ridiculous $1.3 trillion in the US. And just to give you a perspective on the latter statistic, its $ 600 m higher than the total credit card debt in the US. You start life with a mountain of debt, and not a ready prospect of a good job. Great. If I was to be born again and had a choice of where to be born, I wouldn\’t choose either the US or the UK on that statistic alone.

The left deserves great credit for highlighting this problem. Successive governments of all stripes and colours (pun intended) deserve censure for ignoring the problem and allowing it to build to these levels. A society, and a nation, that spurns its young does not deserve to be called \”civilised\”.

But, as is often the case, the left\’s solution is dead wrong. Their prescription is for college to be made free and the costs to be picked up by the government. Fantastic. Will they never learn that tax tax tax and spend spend spend does not work – for free advice apply to Hugo Chavez, Fidel Castro, et al.

This blogger suggests three solutions instead.

First cut costs. Why is college education so expensive ? In the US, a ridiculous amount of cost is spent on college sports, fancy living quarters and everything that has nothing to do with education. My good friend Sriram has blogged extensively and is far more knowledgeable on this subject. In the UK, the average Vice Chancellor earns £300,000. And gets payoffs for leaving the job, which would make any corporate fat cat proud. Wield an axe on any cost that does not strictly have to do with education. Get the professional cost cutters from industry and let them loose on the education sector and within 3 years they\’ll cut costs down.

Secondly, what about parental responsibility. I am not at all clear why parents in these countries do not pick up a large portion of these costs. In Asia, education costs are largely picked up by parents. That\’s their legacy and gift to their offspring. If you are not prepared to start your child off well in life, you don\’t deserve to have a child. Period. And anyway what sort of an argument is it that you will not pay for your offspring\’s education, but somebody else (the tax payer) should. And don\’t tell me the parents cannot afford it – they have 15 odd years from the child\’s birth to plan savings. Save $ 5 every day and you won\’t have to worry about student debt.

Thirdly make college education truly global. Allow students from anywhere in the world to study anywhere else – allow free movement of students. There are superb universities in China and India for example, where you can get high quality education at a fraction of the cost in the US or the UK. Just like industry has truly globalised with activity automatically moving to the lowest cost location, so be it with education. Yes, I know this is an utopian dream and will never happen, but at least I can articulate it in my own blog (and no doubt face a volley of criticism in the comments !). Just to make it very clear, I am only advocating free movement for education; not permanent immigration.

The hard left may not ascend in the US, despite how many ever have felt the Bern. But there is a real chance that Jeremy Corbyn might become the Prime Minister of the UK. In that case their national anthem of \”God save the queen\” could perhaps be amended to God save the UK !

What is (more) \’Educationally Responsible\’?

What is more educationally responsible from among the alternatives below. Anytime you feel it\’s all very clear, don\’t ignore the possibility that there may a trap somewhere…

Encouraging someone to ask questions or give answers to questions no one is asking?
Helping learners discover worlds of fascinating and worthwhile knowledge around them versus providing them information from books?
Setting challenging tasks versus \’telling\’ children, giving explanatory lectures ?
Encouraging reflection or ensuring memorization of the right answers?
Preventing errors or letting children discover for themselves when they\’ve made a mistake?
Giving feedback versus giving marks (and remarks)?
Ensuring all children get the same opportunity versus ensuring different children get different opportunities?
Doing everything oneself (if you\’re a teacher) versus passing on some of your tasks to children (e.g. marking attendance, ensuring participation of peers)
Maintaining all provided materials in good shape or using them at the risk of their getting spoilt, torn, etc.?
Asking community to help with their knowledge heritage versus asking community to contribute to improvement in mid day meal?
Using a textbook as a resource versus using a textbook as a definitive material (i.e. assuming it is the curriculum)
Reading this blog or reading a useful book on education?!