Tag: communication

HOW TO DELIVER ORAL REPORT AND BUSINESS SPEECHES?

DELIVERING ORAL REPORT AND BUSINESS SPEECHES


MASTERING FORMAL SPEAKING

Oral communication becomes one of the most important skills in the corporate world. Even there is a much more demand for our writing skills where we write in blogs, E-mails, other special networking opportunities demand us even more where communication becomes basic there. According to some estimates, Speakers address audience an astonishing 33 million times each day, and business people give a presentation of about an average of 26 presentations a year.


REPORTING ORALLY

Oral Reports often have audience too, they may be a progress report to the clients or the informational reports to the community or Government groups. In this broadest sense, an oral report is any objective presentation of facts and their interpretation using the spoken word. Finding what audience expect from us is the important part – To speak without interruption for a certain amount of time and delivering useful and timely information as they spend their time to get a better information. So, winning them need a perfect delivery of communication.


ANYWHERE ANYTIME

THE FIVE CANONS OF ORAL COMMUNICATION

INVENTION

It refers to the process of generating ideas and content for the good situation. Before one is going to deliver a specch, he/she needs to collect iformation through varied sources. Gaining new information through research, ideas through brainstorming, analysing and synthesizing the applicable one are the important parts of invention. This requires creative and critical thinking skils where one needs to be clear to give a logical and comprehensive process.


ARRANGEMENT

It defines that any Knowledge is a Knowledge where it is structurally defined. The speech should not be in arguments alone but also the delivery of facts should be properly arranged so that the audeine can think of the particular value. The important divisions include The introduction, The partition, The narration, The confirmation , The refutation and finallly with the conclusion.


STYLE

The most difficult thing is how to attract the audience and make them consider our proposal when they have equally compelling reasons from our competitors. Our Language and sentence structure shouold be unique and out of style also formal with the absolute one. 


MEMORY

Today, when the power point presentations  have become a norm and a helping presuaders present their pitches easily and comprehensively to their target audience across the world, this is significant which is memory and cannot be undermined. Making mind maps always helps one to define the exact things what he/she is willing to say.


DELIVERY

Delivery refers to the form of speech. This content has to be presented in a good form and here the delivery skills such as body language, facial expressions, hand gestures, Eye contact, space management, voice modulation, clarity of expresssion and things should be made clear. We all know these cannot be ignored, but can be gained if we practise it regularly.


“SPEAK SO THAT I MAY KNOW”

HOW TO ENHANCE COMMUNICATION SKILLS?

Communication is the mode of exchanging our feelings and ideas with others. It paves the way for the listener to understand and for the speaker to express their thoughts. Everyone can communicate with others but whether it is effective or not is decided by the way you convey messages. This requires communication skills. It is the ability to express and share thoughts and feelings effectively. It is one of the main soft skills that are very much essential to maintain a good rapport in the workplace. Communication may be of any form – spoken, written, visual, or even non-verbal communications like body actions. In general, it is a combination of all these. Here are few ways to upgrade your communication skills.

  • PRACTICE ACTIVE LISTENING 

Good communicator is always a good listener too. Try to listen to what others are saying so that you can communicate with those developed points and answer the questions raised as well. Don’t avoid listening or get distracted to think about what you have to respond to next. When you start paying close attention to others you become an active listener and this quality is very important to improve the skill.  

  • KEEP IT SIMPLE

Use simple words and sentences to convey your essence. Don’t show off your vocabulary and use complex words. It will not reach everyone as every listener may not be as skilled as you. Make sure that everyone understands what you are trying to convey. Try to engage the audience by asking questions and feedback to them. A mount hill of emotions or a vague expression will not get your attention. So, manage your emotions while you deliver something.

  • MAINTAIN COHERENCE

While communicating ensure that you start and end with the key points and gist. Maintain the coherent sequence of ideas from start till end. Don’t make it a mess by mixing up all the points. Be clear and precise in what you are delivering. Add short stories in the middle to have the attention of the audience throughout the session. Don’t be so spontaneous, pause in between. Stick on to the timing. Don’t finish it very soon or drag it so long. 

  • NON-VERBAL COMMUNICATION

Non-verbal communication is equally important as verbal communication. Your audience is going to judge you and your skills mostly based on this. Your body language conveys almost 50% of your ideations. So, try to have good postures and gestures. Make eye contact with the audience. This means that have eye contact with every person at least once when you communicate. Don’t be specific to a particular place, utilize most of the space provided to you.

  • OTHER FACTORS
    • Friendliness – This quality shows your positive attitude and drags others towards you to listen.
    • Confidence – Have full faith in what you do. It becomes difficult to make others understand when you are not confident enough.
    • Clarity – Use a clear tone of voice and volume to express the feelings more effectively. This is essential as it gives life to your speech.
    • Empathy – Be empathetic towards others and try to understand their emotions. Respect others’ opinions and views and give equal concern to them.

These are the few tips to enhance your communication skills. Practice this in your daily presentations and become an expert. Happy learning😊.

Anxiety and movement

Anxiety is the brain’s way to inform that you are stressed. Stressed not about particularly something big and important, but maybe just about tomorrow. Sometimes it is a reaction to a past experience, sometimes it is because you are going to experience something for the first time and sometimes it is just hormonal. And the hormonal one is pretty common in adolescents. Another reason for anxiety might be that it is simply genetic. Genetic depression and anxiety have long been subject to clinical research.

Whatever the reason behind this unwanted fear and apprehension be, it is often paralysing. It takes away the brain’s capacity to deduce the right action at that point in time. And that is the most hated part about it. Because anxiety is probably one of the most natural of brain’s reactions and yet is one of the most decapacitating ones.

But the trouble is – we, as people must complete what we have to despite the anxiety we possess. And more importantly, we as people must let our mind stay healthy and hence not push that anxiety away by simply asking it to go away because we are too ‘privileged’ to have it.

So, what is the better way out? Well, perhaps, a constructive overwork on it – communication. Writing down a journal, drawing, music, watching a movie, reading a book etc. or simply speaking to someone. Communication is the better way to reduce anxiety.

Suppressing anxiety may lead to depression, over stressing and a sharp fall in productivity – maybe even some constructive thoughts might become seldom.

How to Cope With Anxiety and Depression | Everyday Health

So, as a note, accept your emotions and communicate. That is the better way through.

Languages in India

Language can be defined as Communication of thoughts and feelings through a system of arbitrary signals, such as voice sounds, gestures, or written symbols India is known for its diversity; diversity of religion, culture, tradition, languages, dialect etc.

Eighth schedule of the constitution of India recognizes as many as 22 languages. G A Grierson made the first linguistic survey of India and made a list of 544 dialects and 179 languages, despite of the fact that many linguists don’t accepted Grierson’s survey. But by any estimate, more than 500 dialects are spoken in India and out of them; around 25 languages are spoken by around 97 of Indian population.

All the languages are classified into four main language families :

• Austro-Asiatic or Nishad

• Sino-Tibetan or Kirat

• Dravidian or Dravid

• Indo-Aryan or Aryan

Among the above mentioned language, Nishad and Kirat are almost entirely tribal languages. Aryan family is the largest one constituting 73 percent of the languages spoken in India. Khasi, Santhali, Nicobari etc are part of Nishad family. Ladakhi, Manipuri and Ahom belong to the Kirat group. Dravidian family includes Telugu, Tamil, Kannad and Malayalam. Aryan is the largest family and includes Punjabi, Sindhi, Awadhi, Chhattisgarhi, Marathi, Konkani, Garhwali, Rajasthani, Guajarati, Bhojpuri, Maithili, Bengali, Assamese, and Oriya etc. 

Even before the independence, reorganization of provinces on the basis of language was one of the Congress demand and after independence, Andhra Pradesh was the first state created on linguistic basis and Telugu was its official language and later many states were carved on linguistic basis like almost all North Eastern states, Gujarat, Kerala etc. The linguistic diversity noticed in the macro-structure of the country is also reflected in its regional and micro-structure, i.e. in the constituent States. Even though the State boundaries are carved on the basis of dominant languages, the States are multi-lingual. 

The minority languages in the States of course vary from province to province. When one surveys the linguistic scenario of the country it appears India is a country of linguistic minorities. All the States have their dominant languages, yet they also have certain numbers of minority languages. Even States, like Arunanchal Pradesh, Himachal Pradesh, Nagaland and Mizoram etc. have minority languages. 

The Indian constitution binds the whole country irrespective of linguistic and cultural variations. Articles 343 to 351 of the Constitution deal with the language situation in India. Articles 29 and 30 and 347 have been devised to safeguard the interest of speakers of minority languages. Article 350 (B) envisages the appointment of a Special Officer for linguistic minorities Languages in India occupy an important place in country’s social, cultural and political identity.

In fact many cultures are known by their language only for instance, Punjabi, Tamil, Bengali, Gujrati, Assamese, Marathi, Kannada and many more. Most distinguished feature of these cultures, apart from dance, music, dress is language and script. Languages are an important instrument in establishing identity of an individual, state and Nation. For that matter when India was conceiving an idea of making Hindi the National language of the country, Dravidian family vehemently opposed the idea and no national language was chosen. During pre as well as post independence years, country has witnessed many linguistic movements in the country few of them demanding reorganization of states on linguistic basis. 

Among the linguistic movements witnessed by independent India, Pure Tamil Movement was most successful to agitate the nation at large. Here nation realized that whenever a linguistic movement starts due to some specific reason, it put forth the religious, social, political and caste divisions prevalent in the society. 

In 1986, Indian Prime minister Rajiv Gandhi introduced the “National Education Policy”. This education policy provided for setting up Navodaya Schools, where the DMK claimed teaching of Hindi would be compulsory. The Anna Dravida Munnetra Kazhagam (ADMK) led by M. G. Ramachandran (which had split from the DMK in 1972), was in power in Tamil Nadu and the DMK was the main opposition party. Karunanidhi announced an agitation against the opening of Navodaya Schools in Tamil Nadu. 

In Bengal and other non-Hindi agitation was not as vehement as in Tamil Nadu but even there the perceived attempt to impose Hindi is strongly resented. In Maharashtra, although the issues were much simpler, again an agitation had to be carried out to achieve the division of the province into Gujarat and Maharashtra on linguistic basis. Even there, the problem of a Marathi-speaking area, Belgium, being left in Karnataka rather than being merged into Maharashtra still continues. In other parts of the country too, there are still ‘boundary’ disputes and other problems relating to linguistic issues. 

Recently, after much agitation on the issue and in order to mollify the Muslim electorate, Urdu has been accorded the status of secondary official language, in Bihar and Uttar Pradesh. It is recognized as a regional language in Andhra Pradesh also. Language is primarily the business of the people and linguistic integration has to be achieved at the popular rather than official level. Indeed this is one of the significant findings of the monumental ‘Peoples of India’ study carried out by the Anthropological Survey of India. 

The study of nearly 4000 communities that constitute India has found that, traditionally as well as now a very large number for them is bilingual, using one language for internal communication and the other for interacting with neighboring ‘communities’. In fact this could have been the only way of survival in the multi-ethnic plurality of India.

In India, it has been seen that languages are not merely the modes of communalism but are also systems of misunderstanding and therefore the linguistic problem has to be addressed at various levels : inters-group, inter-group; as elements of discourse and as barriers in social-cultural interaction. 

EFFECTIVE COMMUNICATION.

COMMUNICATION:

Two-way process of reaching mutual understanding, in which participants not only exchange (encode-decode) information, news, ideas and feelings but also create and share meaning. In general, communication is a means of connecting people or places. In business, it is a key function of management–an organization cannot operate without communication between levels, departments and employees.

The ability to communicate effectively with superiors, colleagues, and staff is essential, no matter what industry you work in. Workers in the digital age must know how to effectively convey and receive messages in person as well as via phone, email, and social media. What skills do employers look for? Which communication skills will help ensure your success?

Top 10 Communication Skills Here are the top 10 communication skills that will help you stand out in today’s job market.

1. Listening communicator. No one likes communicating with someone who only cares about putting in her two cents, and does not take the time to listen to the other person. If you’re not a good listener, it’s going to be hard to comprehend what you’re being asked to do.

Being a good listener is one of the best ways to be a good

the time to practice active listening. Active listening involves paying close attention to what the other person is saying, asking clarifying questions, and phrasing what the person says to ensure understanding (“So, what you’re saying Through active listening, you can better understand”)

Nonverbal communication – Your body language, eye contact, hand gestures, and tone all color the message you are trying to convey. A relaxed, open stance arms open, legs relaxed), and a friendly tone will make you appear approachable, and will encourage others to speak openly with you.

Eve contact is also important; you want to look the person in the eye to demonstrate that you are focused on the person and the conversation (however, be sure not to stare at the person, which can make him or her uncomfortable).

Also pay attention to other people’s nonverbal signals while you are talking.

often, nonverbal signals convey how a person is really feeling. For example, if the person is not looking you in the eye, he or she might be uncomfortable or hiding the truth.

3. Clarity and Concision – Good communication means saying just enough – don’t say too little or talk too much. Try to convey your message in as few words as possible. Say what you want clearly and directly, whether you’re speaking to someone in person, on the phone, or via email. If you ramble on, your listener will either tune you out or will be unsure of exactly what you want. Think about what you want to say before you say it; this will help you to avoid talking excessively and/or confusing your audience.

4. Friendliness – Through a friendly tone, a personal question, or simply a smile, you will encourage your coworkers to engage in open and honest communication with you. It’s important to be nice and polite in all your workplace communications.

This is important in both face-to-face and written communication. When you can, personalize your emails to coworkers and/or employees a quick “I hope you all had a good weekend” at the start of an email can personalize a message and make the recipient feel more appreciated.

.Confidence – It is important to be confident in all of your interactions with others.

confidence ensures your coworkers that you believe in and will follow through with,what you are saying. Exuding confidence can be as simple as making eye contact using a firm but friendly tone (avoid making statements sound like questions), of course, be careful not to sound arrogant or aggressive. Be sure you are alive listening to and empathizing with the other person.

6. Empathy – Even when you disagree with an employer, coworker, or employee, it is important for you to understand and respect their point of view. Using phrases as simple as “I understand where you are coming from” demonstrates that you have been listening to the other person and respect their opinions.

7. Open-Mindedness – A good communicator should enter any conversation with a flexible, open mind. Be open to listening to and understanding the other person’s point of view, rather than simply getting your message across. By being willing to enter into a dialogue, even with people with whom you disagree, you will be able to have more honest, productive conversations.

8. Respect – People will be more open to communicating with you if you convey respect for them and their ideas. Simple actions like using a person’s name, making eye contact, and actively listening when a person speaks will make the person feel appreciated. On the phone, avoid distractions and stay focused on the conversation. Convey respect through email by taking the time to edit your message. If you send a sloppily written, confusing email, the recipient will think you do not respect her enough to think through your communication with her.

9. Feedback – Being able to appropriately give and receive feedback is an important communication skill. Managers and supervisors should continuously look for ways to provide employees with constructive feedback, be it through email, phone calls, or weekly status updates. Giving feedback involves giving praise as well – something as simple as saying “good job” or “thanks for taking care of that” to an employee can greatly increase motivation. Similarly, you should be able to accept, and even encourage, feedback from others. 40 Picking the Right Medium – An important communication skill is to simply know the form of communication to use. For example, some serious conversations layoffs, changes in salary, etc.) are almost always best done in person.

what form of communication ;

should also think about the person with whom you wish to speak – If they are very busy people (such as your boss, perhaps), you might want to convey your message through email. People will appreciate your thoughtful means of communication, and will be more likely to respond positively to you.

What Are Communication Skills

if someone has superb communication skills, he or she probably has an aptitude for clearly and collectively conveying and receiving messages to and from others both verbally and through body language, including facial expressions, eye contact, arm movement, and posture. General communication skills are important for everyday communication in all situations when you are exchanging conversation with someone else. They are helpful from small talk to deep conversation.

Steps to Improve your Communication Skills

1. Understand what is communication?

Communication is essentially passing the message either verbally or non-verbally. In today’s changing world the verbal communication has taken over the written language.

2. Think before you act ;Remember that once something is said, you cannot take it back. So you must think before you speak.

3. Maintain eye Contact ;Eye contact is something which most of us miss out on. One has to keep in mind that maintaining eye contact with the listener or listeners will make sure that even the listener or the audience is responding to what you say.

4. Body Language Body language is again one of those things which are taken for granted. One has to keep it in mind that your body language will tell more things than you intend to say

The said body language also includes gestures & posture. So when you speak, you will have to speak clearly & stand or sit professionally.

5. Pronunciation Telling a word correctly, i mean pronouncing the word correctly is another important thing that one should concentrate on. And if at all you are not that good or perfect in pronouncing the words then it is advised that you start working on Hey, Google will come to your rescue. All you will have to do is type the wordadd “Pronunciation” next to it.

6. Speak Slowly ;Next on the list is the way you speak. Basically, one thinks that if you speak fast then you are at your best. But hey that is not the deal! As a matter of fact, the firE has to be on the way you speak & not the speed. So, starters, see to it that you may speak slowly but make sure that you speak correctly & without any grammatical errors.

7. Be Brave Oh yes! You will have to be brave enough to speak. Generally, People tend to be a little nervous when it comes to speaking; as they fear that what they speak may not be right. But dudes you will have to understand the fact that until you speak you will not know whether you can speak correctly or not. So, you better start making sentences & speak.

Ah! We all like to watch movies or some or the other show. And the best part of it is that you hear ‘n’ number of background music. The same thing is to be applied when you speak. You will have to have expressions in your tone. When you have an expressive tone or voice automatically people begin to listen to you.